HELPING HANDS HOME HEALTHCARE AND STAFFING , LLC
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2013
Key Information
Location & Directions
Service Area
This agency serves patients in MORTON and surrounding areas in IL.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1.56% falls with injury
Low rate of falls with injury
80% timely care start
Care started promptly after referral
60% improved in mobility
Based on patient outcomes
60% improved in mobility
Based on patient outcomes
58% improved in bathing
Based on patient outcomes
63% improved managing meds
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Jennifer Knoop
I reached out to Helping Hands Home Healthcare when my Aunt Lisa needed some extra support at home, and I couldn’t be happier with the care she received. From the very first call, their team was kind, professional, and really took the time to understand what she needed. The caregivers were amazing—so patient and compassionate. They helped her with everyday tasks like meal prep, medication reminders, and personal care, but more than that, they made her feel comfortable and cared for. It was such a relief knowing she was in good hands. What really stood out to me was how personalized everything was. They didn’t just offer a one-size-fits-all approach; they listened to what worked best for her and adjusted accordingly. It made a huge difference in her quality of life. I highly recommend Helping Hands Home Healthcare to anyone looking for reliable, compassionate care for a loved one. They truly go above and beyond!
Robert Hiett
Iam so grateful for this service Everyone has been top shelf My kitchen is happy and my back is even happier I'm impressed Thank you
Lori Vogler
Very rude and uncaring. I called the Peoria IL office to set up care for my Father. The rehab center he was at and Helping Hands were to coordinate what he needed from Helping Hands. The day I went to pick him up for discharge at the rehab center, home care had still not been established, because Helping Hands would not accept the paperwork the nursing home had sent. This back and forth had been going on for days. My Dad almost did not get discharged because I still did not have care set up at home. The rehab center called Cheryl from Helping Hands and found out exactly what paperwork they wanted that same day. He was discharged, and I was allowed to bring him home. On the way home, I called Cheryl, to apologize for the confusion and informed her Dad was with me. She told me she still didn't have the paperwork, and to "go home and relax, nothing is going to happen to your dad in the next day". She also told me "you don't need to call us, we will call you when we get the paperwork from the nursing home". My Dad was with me for 5 days, before he got re-admitted to the hospital. He was in the hospital for a 6 days, and has now been back home 3 days. Helping Hands has still never called me to set up service or to check to see what is going on. They obviously don't care if they set up new clients or not. If you value your loved one, find another Home Healthe care provider.
Paul Wagner
No written review provided
Last Chance
Great nurses, physical therapists, and office staff! Always willing to go above and beyond to help out. Very knowledgeable and will change schedule.to fit the needs of who they are taking care of. Would highly recommend!!!
Reviews from Google Places for HELPING HANDS HOME HEALTHCARE AND STAFFING , LLC. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov