ILLINOIS HOME HEALTH CARE OF NAPERVILLE

naperville, ILMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2006

Key Information

Location & Directions

Address

1560 WALL ST, STE 207

NAPERVILLE, IL

Service Area

This agency serves patients in NAPERVILLE and surrounding areas in IL.

Patient Satisfaction

2/5
Would Recommend:55%
Rate 9-10:65%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.86% falls with injury

Low rate of falls with injury

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

94% improved managing meds

Based on patient outcomes

Better than average

97% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
55%
Rated 9 or 10 (Excellent)
65%
Team Gave Professional Care
80%
Team Communicated Well
72%
Discussed Medicines & Safety
70%
Completed Surveys
99
12% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.3%
Flu Vaccination Rate75.9%
Improvement in Walking/Mobility90.3%
Improvement in Bathing91.6%
Improvement in Managing Medications94.2%
Improvement in Getting In/Out of Bed89.2%
Improvement in Breathing97.2%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury1.9%

Lower is better

Discharge Function Score58.3%
Health Info Transfer to Provider90.9%
Health Info Transfer to Patient90.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.7
3 reviews
Becca Daley

Becca Daley

This agency accepted me fully knowing my needs and when I questioned when my other services would start they dropped me. A couple weeks ago, they had 2 stars on Google but some how have 5 now. There was a lot of miscommunication, dangerous medical advice and conflicting information given. I would not trust them.

Verified Google review
Gary Marrs

Gary Marrs

Excellent staff and help. Good communication. Such practical exercise and suggestions. We were very pleased with our experience with Brookdale. They make a difference in your recovery!

Verified Google review
Florence Ogunbiyi

Florence Ogunbiyi

No written review provided

Verified Google review

Reviews from Google Places for ILLINOIS HOME HEALTH CARE OF NAPERVILLE. These are real experiences shared by families and patients.