INSWAN HOME HEALTH AGENCY, LTD

naperville, ILMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2006

Key Information

Years in Operation

20

Location & Directions

Address

1783 S WASHINGTON STREET

NAPERVILLE, IL

Service Area

This agency serves patients in NAPERVILLE and surrounding areas in IL.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

91% timely care start

Care started promptly after referral

Better than average

63% improved in mobility

Based on patient outcomes

63% improved in mobility

Based on patient outcomes

68% improved in bathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
74%
Rated 9 or 10 (Excellent)
81%
Team Gave Professional Care
75%
Team Communicated Well
70%
Discussed Medicines & Safety
88%
Completed Surveys
19
16% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care91.2%
Flu Vaccination Rate80.8%
Improvement in Walking/Mobility63.4%
Improvement in Bathing67.9%
Improvement in Managing Medications71.4%
Improvement in Getting In/Out of Bed63.5%
Improvement in Breathing91.2%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score72.0%
Health Info Transfer to Provider70.1%
Health Info Transfer to Patient82.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
54 reviews
Jessica Molina

Jessica Molina

Inswan Home Health is always incredibly helpful with patients. Their phenomenal team shows true compassion, care, and commitment in every interaction.

Verified Google review
Robert Hopper

Robert Hopper

Claudia Ong attended the Talk Saves Lives suicide awareness and prevention training that I facilitated at the Oswegoland Senior and Coummity Center last week. She was a very engaged participant, and I am confident that the information and training provided will enhance the work that she and Inswan Health Care, Ltd. provide.

Verified Google review
Mauro Disabato

Mauro Disabato

Inswan Home Health has been absolutely amazing. From the very beginning, it was clear that the management and staff truly care about their clients. They go above and beyond—not just with the care they provide, but with how they treat people. Everyone I’ve interacted with has been professional, kind, and incredibly thoughtful. They make you feel like family, and that kind of personal touch is rare these days. If you're looking for peace of mind and a team that genuinely puts people first, I highly recommend Inswan. They’ve been a blessing.

Verified Google review
Jon Polcyn

Jon Polcyn

As a physician I am very selective on who I will trust for in home therapeutic care. I have unfortunately heard many sad stories of in home healthcare workers not living up to the responsibility of their position. I have utilized INSWAN's services for numerous patients that could not make it to the office for their care. I have only heard excellent compliments on my patients' experiences with the INSWAN team. Needless to say, I trust everyone at INSWAN and am very grateful to have found them for my less mobile patients. Thank you for what you do!!

Verified Google review
Tiffany Lynn

Tiffany Lynn

If you want to make sure that your family member gets the best in home care then I wouldn't even think twice. It's so important to go with a service that genuinely cares about people and you can trust and Inswan is that and so much more. Thank you guys for all you do!

Verified Google review

Reviews from Google Places for INSWAN HOME HEALTH AGENCY, LTD. These are real experiences shared by families and patients.