METRO HOME HEALTH CARE NFP

naperville, ILMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2006

Key Information

Years in Operation

20

Location & Directions

Address

1032 E OGDEN AVE SUITE 106

NAPERVILLE, IL

Service Area

This agency serves patients in NAPERVILLE and surrounding areas in IL.

Quality Highlights

Based on CMS quality data

0.72% falls with injury

Low rate of falls with injury

Better than average

82% improved in bathing

Based on patient outcomes

Better than average

83% improved in breathing

Based on patient outcomes

Better than average

65% improved in mobility

Based on patient outcomes

65% improved in mobility

Based on patient outcomes

71% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
64%
Rated 9 or 10 (Excellent)
60%
Team Gave Professional Care
81%
Team Communicated Well
86%
Discussed Medicines & Safety
83%
Completed Surveys
25
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care79.9%
Flu Vaccination Rate58.1%
Improvement in Walking/Mobility65.5%
Improvement in Bathing82.5%
Improvement in Managing Medications70.8%
Improvement in Getting In/Out of Bed71.6%
Improvement in Breathing82.8%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score55.8%
Health Info Transfer to Provider75.0%
Health Info Transfer to Patient84.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
19 reviews
Parul Mathur

Parul Mathur

Metro home health care professional has guided me so well in how to find a physician for my mother. They have also provided a Physical therapist for my mother at our house. We have had two sessions so far and are so pleased in every way. I am not sure that I can name the Physical therapist here, but I will say that -she is amazing. So friendly, caring and competent. Thank you so much.

Verified Google review
patel bakul

patel bakul

This is a great company with helpful workers and staff.

Verified Google review
anthony francis

anthony francis

Very helpful and efficient organization. First to help and take care of our senior citizens and also providing various other services for people in need. Specially during this pandemic. Keep up the good work. God bless.

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Dipangi Pandya

Dipangi Pandya

Metro Home Health Care has been a wonderful company to work with. They take their time to understand and assess my needs, and have been completely professional. Their attentiveness to ensure that I am taken care of has made working them very effortless. I would highly recommend their services to anyone is in need of home health care!

Verified Google review
Divyesh Pandya

Divyesh Pandya

Metro Home Health Care provide all the services that you can't put a dollar sign on.

Verified Google review

Reviews from Google Places for METRO HOME HEALTH CARE NFP. These are real experiences shared by families and patients.