SILVER CROSS HOME HEALTH
Verified Information
Medicare Certified agency provider
NON-PROFIT ownership
Certified since 1986
Key Information
Location & Directions
Service Area
This agency serves patients in NEW LENOX and surrounding areas in IL.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1.01% falls with injury
Low rate of falls with injury
86% improved in mobility
Based on patient outcomes
86% improved in mobility
Based on patient outcomes
87% improved in bathing
Based on patient outcomes
82% improved managing meds
Based on patient outcomes
93% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Karmen Kabat
While Mike and Eric were great! Overall the experience with Silver Cross Home Health was beyond terrible! My mother is an ostomy patient and you would think the pouches were made of gold and her nurse, Lucia, had to pay for them herself. They promised to order some on a Wednesday with a Friday delivery and nothing showed up. When I called to ask about it, they were of course closed. They didn't order her supplies and I had to order her supplies from Amazon at my own expense. 10 out of 10 would not recommend!
Benson Whitney
Mike, Eric, and Cecille have done an Excellent job for me from day one. Always on time and through with my recovery in OT & PT. Thanks for your service. Let's hope these bones heal🙏
Lyndsay Wagner
The office staff is wonderful! But the field team, not so much. I am a friend of a patient in their care. The nurse does not know how to properly apply a dressing change for a central line. The PT and OT staff are always changing their arrival time the day of their appointment or not showing up at all. In the beginning, during the evaluations and being new to the company they were all wonderful. But now as the weeks have gone on, that great hospitality has diminished.
Reviews from Google Places for SILVER CROSS HOME HEALTH. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov