PROVIDENCE HOME HEALTH CARE, I

northbrook, ILMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2001

Key Information

Years in Operation

25

Location & Directions

Address

425 HUEHL ROAD

NORTHBROOK, IL

Service Area

This agency serves patients in NORTHBROOK and surrounding areas in IL.

Patient Satisfaction

5/5
Would Recommend:80%
Rate 9-10:82%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.91% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

99% improved in bathing

Based on patient outcomes

Better than average

93% improved managing meds

Based on patient outcomes

Better than average

90% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
82%
Team Gave Professional Care
95%
Team Communicated Well
94%
Discussed Medicines & Safety
92%
Completed Surveys
81
28% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate33.2%
Improvement in Walking/Mobility94.0%
Improvement in Bathing98.5%
Improvement in Managing Medications92.7%
Improvement in Getting In/Out of Bed90.7%
Improvement in Breathing89.8%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score58.5%
Health Info Transfer to Provider63.1%
Health Info Transfer to Patient96.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.1
8 reviews
Krystina Bianchi

Krystina Bianchi

Highly recommend Providence Home Health Care. After being discharged from northwestern, Providence was extremely thorough and provided amazing care for my grandfather. Thank you to Vlad, Lena and the entire team for taking such great care of him!

Verified Google review
Daniel Logvynsky

Daniel Logvynsky

My grandmother was discharged from Northwestern and this agency was recommended and rated 5 stars so we chose it. I honestly couldnt be happier with their amazing service. Vlad was so thorough in helping me understand what she needed, and our RN Lena was a godsend. I cant thank them enough for their help!

Verified Google review
Yana L

Yana L

Great staff, extremely knowledgeable and caring. They are always there to answer any questions. Nurses are very experienced and caring. Would highly recommend for care of your loved ones.

Verified Google review
Matthew Kessler

Matthew Kessler

Providence sent me multiple incompetent home physical therapists. Michael was particularly unhelpful, having me record him doing exercises. The nurse Vlad was decent though and very friendly Stay away for your own health. After hip replacement, I was assigned this company by Northshore Hospital. Providence's communication was laughable. No contact for 72 hours after surgery. Not able to tell me how many sessions I have. Finger pointing from Providence nurses to a mystery PT agency that couldn't be named but supplied the physical therapists. Nurse Vlad called me 4 times in a half hour while I was on a zoom with a doctor when he just wanted to confirm the appt. There are no handouts for exercises and PT Art had me record him for 5 minutes demonstrating the exercises. I received conflicting information from two different PTs. When I told the second PT what the first PT had said, she wanted to know who would tell me that. Weird company. I'm curious about their health care professionals' accreditations. No, I do not believe the upcoming response to this review that the company is alarmed by my comments or concerned about my satisfaction. If they actually cared, there would be some sort of oversight for their employees or maybe they just hire competent health care professionals.

Verified Google review
Anastasia Lupu

Anastasia Lupu

The care they provided for my grandmother was beyond amazing. Vlad (their DON) was amazing and they had a nurse that spoke polish which was beyond helpful! Thank you Providence!!!

Verified Google review

Reviews from Google Places for PROVIDENCE HOME HEALTH CARE, I. These are real experiences shared by families and patients.

PROVIDENCE HOME HEALTH CARE, I - Home Health Agency in Northbrook, Illinois