WELLCARE HOME HEALTH, INC

northbrook, ILMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2005

Key Information

Years in Operation

21

Location & Directions

Address

3340 DUNDEE ROAD SUITE 2C3

NORTHBROOK, IL

Service Area

This agency serves patients in NORTHBROOK and surrounding areas in IL.

Patient Satisfaction

5/5
Would Recommend:82%
Rate 9-10:94%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.82% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

95% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
82%
Rated 9 or 10 (Excellent)
94%
Team Gave Professional Care
95%
Team Communicated Well
95%
Discussed Medicines & Safety
93%
Completed Surveys
112
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate41.5%
Improvement in Walking/Mobility94.5%
Improvement in Bathing94.5%
Improvement in Managing Medications95.0%
Improvement in Getting In/Out of Bed96.5%
Improvement in Breathing93.3%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury1.8%

Lower is better

Discharge Function Score68.9%
Health Info Transfer to Provider98.0%
Health Info Transfer to Patient99.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.2
5 reviews
Celeste

Celeste

WellCare lied about my coverage and being able to keep my doctors. I am a cancer survivor and their lies have put my health in jeopardy because I could not keep the oncologist and care that I’d had. Now I’m trying to set everything up again with the insurance I should have never left.

Verified Google review
Sherry M

Sherry M

Congratulations for TOP 100! Wellcare HH for the third year in a row! Your patients and families are so happy with your services 👏🏻😊 you rock!

Verified Google review
Channie Lifsics

Channie Lifsics

I can not say enough good things about everyone that helped us through this whole process! Everyone from reception to the visiting nurse were kind, knowledgeable, and reassuring during a very stressful time for my family! I don't know what we would have done without them!

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Michelle Castronova

Michelle Castronova

By far the best home care agency I have ever dealt with . Wonderful professionals that I always give an extra effort . I highly recommend this home care agency.

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sherry mauer

sherry mauer

With the new home health regulations, we have run into companies that have an unacceptably long lag time to start of care , fragmented communication, and care issues . Boris is super amazing and sends a professional to evaluate and make the process as seamless as possible , whether by onsite assessment or medical review from the hospital and skilled nursing facility progress notes, with particular attention to the frail patient and family education and support .This is especially noteworthy considering the complexity of providing in home care. Wellcare owner , administrator Boris, and staff have also received rave reviews for their staff's kindness, skill, and responsiveness to past patients and families we have referred for care . I am an RN and licensed skilled nursing home administrator, for a CMS five star facility with over twenty five years experience. Recommend Wellcare Home Health .

Verified Google review

Reviews from Google Places for WELLCARE HOME HEALTH, INC. These are real experiences shared by families and patients.