JOURNEYCARE HOME HEALTH

palos heights, ILMedicare Certified

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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1985

Key Information

Phone

(773) 233-3337

Website

Not Available

Years in Operation

Location & Directions

Address

11950 S HARLEM AVE. SUITE 202-4

PALOS HEIGHTS, IL

Google Maps Waze

Service Area

This agency serves patients in PALOS HEIGHTS and surrounding areas in IL.

Patient Satisfaction

2/5

Would Recommend:64%

Rate 9-10:80%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.49% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

97% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend

64%

Rated 9 or 10 (Excellent)

80%

Team Gave Professional Care

85%

Team Communicated Well

79%

Discussed Medicines & Safety

79%

Completed Surveys

289

17% response rate

About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.7%

Flu Vaccination Rate77.3%

Improvement in Walking/Mobility88.9%

Improvement in Bathing92.3%

Improvement in Managing Medications87.5%

Improvement in Getting In/Out of Bed89.5%

Improvement in Breathing97.2%

Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score79.7%

Health Info Transfer to Provider74.5%

Health Info Transfer to Patient99.8%

Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

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Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

• Admission process and requirements
• Insurance coverage and costs
• Available services and care locations
• Staff qualifications and experience

Medicare Certified

This agency is Medicare certified. Most services are covered 100% by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the agency for coordination of care.

Key Information

Phone

(773) 233-3337

Website

Not Available

Years in Operation

Official Medicare Data

All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).

View on Medicare.gov