SPECIAL HOME HEALTH CARE LLC

palos heights, ILMedicare Certified
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Verified Information

Medicare Certified agency provider

- ownership

Certified since 2022

Key Information

Years in Operation

4

Location & Directions

Address

13303 SOUTH RIDGELAND AVENUE UNIT C

PALOS HEIGHTS, IL

Service Area

This agency serves patients in PALOS HEIGHTS and surrounding areas in IL.

Quality Highlights

Based on CMS quality data

2.22% falls with injury

Low rate of falls with injury

Better than average

71% improved in mobility

Based on patient outcomes

71% improved in mobility

Based on patient outcomes

66% improved in bathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services

Contact this home-health-agency for detailed information about their services and offerings.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care57.8%
Flu Vaccination Rate53.1%
Improvement in Walking/Mobility70.8%
Improvement in Bathing66.5%
Improvement in Getting In/Out of Bed52.1%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury2.2%

Lower is better

Discharge Function Score58.6%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.2
5 reviews
eva kowalski

eva kowalski

Worst company I have dealt with. I felt as if I had to beg our caregiver to come to visit my mom. She never gave a time or date. I told her Mondays and Fridays work best. Out of 5 visits I had to reach out to her all but 1. Also at 1st said she would order changing bandages (for my moms open sores on her legs)comes back a few days later and said she never said that. Our Dr office and the other Dr that was treating her wounds said that Choicecare had to provide or order this for us. Then she come back a 2nd visit and told my mom she placed the order.. a whole week and a half goes by she came 3 more times and no bandages. Last Friday she said she will let us know about Monday (bc of how many more visits medicare would cover) and no call no show today. I will be calling the company tomorrow to tell them I can take care of the bandage changes.

Verified Google review
Earl Sylva

Earl Sylva

My experience with Choice Care Home Health has been great. Their response and delivery of care met with my expectations. I have since reached out to them for more service. I certainly will recommend them to family and friends. Five Stars 💥💥💥💥💥

Verified Google review
Betty McIntosh

Betty McIntosh

Loved the care and compassion of their service.

Verified Google review
Haris Altaf

Haris Altaf

Fantastic staff and great service. They were highly professional. Definitely going to use their services in the future as well.

Verified Google review
Moncif Belkasem

Moncif Belkasem

Choice Care is the place for helping patients with various skilled nursing services.

Verified Google review

Reviews from Google Places for SPECIAL HOME HEALTH CARE LLC. These are real experiences shared by families and patients.