IRIS HOME HEALTH SERVICES, LLC

peoria, ILMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2012

Key Information

Years in Operation

14

Location & Directions

Address

7150 NORTH UNIVERSITY STREET

PEORIA, IL

Service Area

This agency serves patients in PEORIA and surrounding areas in IL.

Patient Satisfaction

2/5
Would Recommend:69%
Rate 9-10:71%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.18% falls with injury

Low rate of falls with injury

Better than average

85% improved in bathing

Based on patient outcomes

Better than average

91% timely care start

Care started promptly after referral

Better than average

59% improved in mobility

Based on patient outcomes

59% improved in mobility

Based on patient outcomes

60% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
69%
Rated 9 or 10 (Excellent)
71%
Team Gave Professional Care
83%
Team Communicated Well
76%
Discussed Medicines & Safety
65%
Completed Surveys
61
27% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care91.3%
Flu Vaccination Rate8.3%
Improvement in Walking/Mobility58.7%
Improvement in Bathing84.7%
Improvement in Managing Medications60.4%
Improvement in Getting In/Out of Bed98.0%
Improvement in Breathing41.8%
Pressure Ulcer Rate0.7%

Lower is better

Falls with Major Injury2.2%

Lower is better

Discharge Function Score76.8%
Health Info Transfer to Provider62.1%
Health Info Transfer to Patient95.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.9
8 reviews
T. S. Bath (Tee)

T. S. Bath (Tee)

Been w them few yrs now in home primary. Do recommend. That being said your dr visiting can change and i miss my former dr from iris. Everyone is different of course. But they do so much to help. Some of the nursing staff get super surly on the phone. Dont expect exact appt times please remember, they have to drive to you. Be patient. Someone before you might have had more time needed

Verified Google review
Jadyn Parks

Jadyn Parks

Learning what Iris provides, I think this is one of the best options for senior care. I have had the best experiences with them, and have nothing bad to say!

Verified Google review
Dell Messersmith

Dell Messersmith

They did such a wonderful job. They would always tell you exactly the time they would be at your house and it was always right on time. They were very I mean very professional in every way I had their home nurse and she did a fantastic job of healing my wounds, and I also had their physical therapist. She is continuing to help me progress. It is a fantastic organization and I would definitely choose them again, and I would only hope you would too.

Verified Google review
Maria Madrigal

Maria Madrigal

Iris Home Health provides excellent care with kindness and professionalism. The staff is reliable, supportive, and tries their best with the entire process smooth and stress-free. They truly are dedicated to their clients.

Verified Google review
Heather Gaston

Heather Gaston

I would recommend Iris Home Health to anyone who needs the extra help. The staff are just wonderful, kind, and gentle. They will always go that extra mile to make sure you and your family are comfortable and well taken care of. Thank you Iris for taking such great care of my family member.

Verified Google review

Reviews from Google Places for IRIS HOME HEALTH SERVICES, LLC. These are real experiences shared by families and patients.