SWEDISHAMERICAN HH CARE MED S
Verified Information
Medicare Certified agency provider
NON-PROFIT ownership
Certified since 1986
Key Information
Location & Directions
Service Area
This agency serves patients in ROCKFORD and surrounding areas in IL.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.59% falls with injury
Low rate of falls with injury
76% improved in mobility
Based on patient outcomes
76% improved in mobility
Based on patient outcomes
83% improved in bathing
Based on patient outcomes
82% improved managing meds
Based on patient outcomes
86% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Margo Wirth
My experience with UW Northern Illinois Home Health has been extremely disappointing. The nursing staff demonstrated a shocking level of disrespect and rudeness towards me and my family. They were unwelcoming and dismissive of my schedule and infusion needs. Not only unwelcoming but disrespectful and discriminatory towards me and my needs as well as asking inappropriate questions and concerning comments. Communication with the team was equally abysmal, with unhelpful and insensitive responses to my concerns. I would not recommend this service to anyone looking for compassionate and professional care.
Mary Tolliver
Essentially told me they would not supply what I needed, because our insurance company wouldn’t reimburse them, enough money. I have to jump through hoops to receive any kind of help.
Whitney Curry
Can never get through to anyone to get a refill on supplies. Very frustrating!
Terrie Colehour
Had an excellent experience for my family member. I found the staff to be compassionate, professional, and most helpful.
Kai Rush
Horrible service! The billing department and customer service is terrible and you should find another provider. I love Swedish American Hospital, but this department sucks! Go elsewhere!
Reviews from Google Places for SWEDISHAMERICAN HH CARE MED S. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov