EXCELLENT CARE HEALTH SERVICES, INC

roselle, ILMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2012

Key Information

Years in Operation

14

Location & Directions

Address

400 W LAKE STREET, STE 111A

ROSELLE, IL

Service Area

This agency serves patients in ROSELLE and surrounding areas in IL.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

77% improved in mobility

Based on patient outcomes

Better than average

77% improved in mobility

Based on patient outcomes

Better than average

80% improved in bathing

Based on patient outcomes

Better than average

83% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
91%
Rated 9 or 10 (Excellent)
91%
Team Gave Professional Care
79%
Team Communicated Well
89%
Discussed Medicines & Safety
76%
Completed Surveys
3
20% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.3%
Flu Vaccination Rate93.1%
Improvement in Walking/Mobility76.8%
Improvement in Bathing79.5%
Improvement in Managing Medications82.6%
Improvement in Getting In/Out of Bed84.3%
Improvement in Breathing93.6%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score88.2%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
2 reviews
Taylor Torres

Taylor Torres

Wound care and nursing services were impeccable. Sherry Holmes was amazing during my post-op care.

Verified Google review
RITA Pritchett

RITA Pritchett

Sherry Holmes made no effort to maintain a shred of professionalism. Did not respond to repeated efforts at communication.use. There was a 10 day gap from when I first spoke with her and another 3 weeks before I spoke with her again. She was less than honest in what she delivered- which was NOTHING. Upon securing another agency, I learned that Visiting Physicians spoke with Eulla, a manager at Excellent Care on 18 Jan 22. This person related that he would call me to address my concerns with the hoped of readmitting me into their dynamic. No such call was ever made. Very disappointed!

Verified Google review

Reviews from Google Places for EXCELLENT CARE HEALTH SERVICES, INC. These are real experiences shared by families and patients.

EXCELLENT CARE HEALTH SERVICES, INC - Home Health Agency in Roselle, Illinois