COVENANTCARE AT HOME

saint charles, ILMedicare Certified
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Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1995

Location & Directions

Address

3755 EAST MAIN AVE, STE 165

SAINT CHARLES, IL

Service Area

This agency serves patients in SAINT CHARLES and surrounding areas in IL.

Patient Satisfaction

4/5
Would Recommend:80%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.82% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

97% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
89%
Team Communicated Well
86%
Discussed Medicines & Safety
79%
Completed Surveys
175
29% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.2%
Flu Vaccination Rate90.1%
Improvement in Walking/Mobility88.1%
Improvement in Bathing93.0%
Improvement in Managing Medications96.7%
Improvement in Getting In/Out of Bed94.0%
Improvement in Breathing91.1%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score63.4%
Health Info Transfer to Provider38.8%
Health Info Transfer to Patient76.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
4 reviews
Kurt Fritz

Kurt Fritz

No written review provided

Verified Google review
codee

codee

When my dear friend needed hospice care, we initially followed the oncologist’s recommendation in Barrington. Unfortunately, that experience turned into a nightmare for everyone involved. It was impersonal, profit-driven, and emotionally draining. That hardship pushed me to look far and wide—with a critical eye and countless questions—before we finally found Covenant Care. Transferring to them was the best decision we could have made. From the beginning, Covenant Care felt entirely different. Their team treated us with genuine compassion and respect. It never felt like they were trying to maximize profits; instead, they focused on comfort, dignity, and quality of life. All care and medications were seamlessly managed from home, which brought peace during an incredibly difficult time. Thank you, Covenant Care, for helping us through with such kindness.

Verified Google review
Jen McCarty

Jen McCarty

No written review provided

Verified Google review
Rachel L

Rachel L

Reliable care! Amazing customer service!

Verified Google review

Reviews from Google Places for COVENANTCARE AT HOME. These are real experiences shared by families and patients.