CARELINK HOME HEALTH, LLC

schaumburg, ILMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2008

Key Information

Years in Operation

18

Location & Directions

Address

935 NORTH PLUM GROVE ROAD SUITE B

SCHAUMBURG, IL

Service Area

This agency serves patients in SCHAUMBURG and surrounding areas in IL.

Patient Satisfaction

2/5
Would Recommend:74%
Rate 9-10:80%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.25% falls with injury

Low rate of falls with injury

Better than average

76% improved in mobility

Based on patient outcomes

Better than average

76% improved in mobility

Based on patient outcomes

Better than average

91% timely care start

Care started promptly after referral

Better than average

75% improved in bathing

Based on patient outcomes

71% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
74%
Rated 9 or 10 (Excellent)
80%
Team Gave Professional Care
86%
Team Communicated Well
83%
Discussed Medicines & Safety
68%
Completed Surveys
133
20% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care90.5%
Flu Vaccination Rate68.6%
Improvement in Walking/Mobility75.5%
Improvement in Bathing74.9%
Improvement in Managing Medications71.1%
Improvement in Getting In/Out of Bed74.3%
Improvement in Breathing71.6%
Pressure Ulcer Rate1.0%

Lower is better

Falls with Major Injury2.3%

Lower is better

Discharge Function Score55.3%
Health Info Transfer to Provider78.8%
Health Info Transfer to Patient86.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
44 reviews
Jennifer McMahon

Jennifer McMahon

I received eight weeks of home health care. I have only positive things to say about my experience. Especially regarding Nurse Alex who was amazing. He was very professional and always did everything necessary to ensure I was receiving the best care. He followed all safety and hygiene protocols too. He asked questions on each visit to monitor my progress. He 100% gave me the impression that he truly cared about me getting better. He was always communicative regarding weekly visit times too. He was kind and courteous and definitely a positive part of my recovery. I felt so fortunate to have had Nurse Alex. He is a wonderful nurse and a huge asset to us patients using CareLink Home Health. I also want to mention that anytime I called the main number I was met with very capable employees who answered my questions and or took care of my needs. Special recognition to Mary who always remembered me and was very kind and courteous as well with each phone call. I highly recommend this company to others looking for home health care. My experience overall exceeded my expectations. Thank you!

Verified Google review
Susan Carl

Susan Carl

The Healthcare my elderly mother has received has been excellent. The therapy she received was very helpful. The Nurse Lucy is an awesome caregiving nurse. Very knowledgeable, caring, kind, all around best nurse care she has gotten. Blessed my mom who is 87 and Lucy has been here to help her. Caring people is what this world needs and Lucy makes a difference. Thank you for having Lucy be her nurse. 😊

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Jennifer Bohyer

Jennifer Bohyer

David Martinez recently visited my Assisted Living and Memory Care community and shared the incredible services he provides to both his clients and his team. His compassion, kindness, and genuine dedication to patient care truly stand out. What sets David and his company apart from other home health agencies is their outstanding communication. David ensures that his patients feel informed, supported, and valued, and he holds his team to that same high standard. His leadership fosters a culture of care, compassion, and commitment—qualities that make a meaningful difference in the lives of those they serve. It’s clear that David and his team are not just providing services; they are providing purpose, support, and heartfelt dedication to every patient.

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Briannon Shoevlin

Briannon Shoevlin

We've had the pleasure of working closely with CareLink and can't say enough good things about their team. Their staff are professional, compassionate, and truly dedicated to providing high-quality care. Highly recommend!

Verified Google review
Elia Frederick

Elia Frederick

Every person who helped my husband was outstanding, however, there was the Nurse Alex and the therapist Shanon that went beyond the normal duties we had had in the past with other companies. All of them are a great asset for your company and we were fortunate to have them. 🏆🏆

Verified Google review

Reviews from Google Places for CARELINK HOME HEALTH, LLC. These are real experiences shared by families and patients.