ILLINOIS PROFESSIONAL HOME HEALTH, INC

skokie, ILMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2010

Key Information

Website

Not Available

Years in Operation

16

Location & Directions

Address

5550 W TOUHY AVE, STE 301

SKOKIE, IL

Service Area

This agency serves patients in SKOKIE and surrounding areas in IL.

Quality Highlights

Based on CMS quality data

0.98% falls with injury

Low rate of falls with injury

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

84% improved in bathing

Based on patient outcomes

Better than average

95% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
64%
Rated 9 or 10 (Excellent)
74%
Team Gave Professional Care
90%
Team Communicated Well
87%
Discussed Medicines & Safety
77%
Completed Surveys
32
16% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care82.3%
Flu Vaccination Rate44.2%
Improvement in Walking/Mobility84.7%
Improvement in Bathing84.3%
Improvement in Managing Medications95.3%
Improvement in Getting In/Out of Bed70.9%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.0%

Lower is better

Discharge Function Score60.1%
Health Info Transfer to Provider100.0%
Health Info Transfer to Patient98.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2
4 reviews
Yvonne Cole, MA

Yvonne Cole, MA

If I could leave zero stars, I would! I’ve never seen such disorganization in my life! It was like pulling teeth to finally get a schedule for my 95 year old dad who has early onset/stage dementia, for OT & PT. Then somehow my dad ended up with 2 different agencies somehow working together, but not. Then, having never met any of the staff, I receive a call from someone wanting to come and begin services for my Dad that same day. What? I’m at work, so I’m supposed to just send someone to meet my Dad he nor I have never met before? No! Then they do the same with OT & PT. We work through that, then I get him acclimated to the idea of OT & PT and neither OT nor PT show up at the time that was scheduled! I contact the office. There was zero communication between the office and their staff. Next I get a text that somehow there was a mix up between the agencies and the scheduled PT will no longer be seeing my dad. ‘Someone Else’ will. What? Next, I spoke with their office and thought we had finally worked the situation out. Guess what? No! Now, the scheduled staff that was supposed to see my dad wanted to come early because suddenly they have a mandatory staff meeting. No! We’ve already scheduled my dad’s day, 2 days ago. More happened after that, but you get the idea, right? What a horrible experience for my dad. The one who needs the help can’t get it. So he lost out! And this is. Professional Agency? I think not!

Verified Google review
Sofia Ana

Sofia Ana

I am so impressed by the competence and bed side manner of all the professionals I’ve met from this provider. Hands down top notch. I am familiar with numerous agencies in caring for both my parents through the years. The best.

Verified Google review
Mae Del Rosario

Mae Del Rosario

Didn't seem to be interested in taking care of elderly, I was just following up for my mom to be admitted again 😔 been discharge for a while. Lady that I have known name Jovi Mina that work there gave me an answer right away that we can look for another home care. Didn't seem to be helpful at all... why work there if don't care for elderly.

Verified Google review
Eva Silva

Eva Silva

Bad experience

Verified Google review

Reviews from Google Places for ILLINOIS PROFESSIONAL HOME HEALTH, INC. These are real experiences shared by families and patients.