HOPE HOME HEALTH, INC
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2010
Key Information
Location & Directions
Service Area
This agency serves patients in SOUTH HOLLAND and surrounding areas in IL.
Quality Highlights
Based on CMS quality data
83% timely care start
Care started promptly after referral
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Google Reviews
Kmohn1 Mohn
If I could leave zero stars or negative stars I would. After being in the hospital for 8 days I was sent home to recover on IV antibiotics. Someone from this company was suppose to come out yesterday to administer my medication. No one did no one even called me to set anything up. I called them and was told they thought they were to come out Friday. Today is Friday and I had to contact them and it took them 30 minutes to get back to me. If that were true, wouldn’t my file have been the first thing on their list of things to do? They’re a bunch of liars. I was never contacted to set up a time. When I did talk to someone their excuse were closed for the holiday, unacceptable. You’re dealing with people’s health, everyone can’t be off. So not only is this company callous putting their holiday above my health, they’re unorganized because it took them 30 minutes to get back to me. When they did their main concern was getting paid. Not making sure I hadn’t missed a dose of my medication not sending someone immediately to give me my medicine. Remember I’d been in the hospital 8 days and then home for 2 they had 10 days to verify my insurance. And instead of calling to immediately have someone come show me how to use my medication she was proudly calling to make excuses tell lies and secure payment. This was the worst customer service experience I’ve had in an already insurmountable difficult time. Hope health is full of greed incompetency and callousness. And I HOPE you choose a different company to administer your care.
Donaldson Eunice
I have had the pleasure to serve the patients from this organization and I have had nothing but good experiences with the professionalism. This is a great company!
Reviews from Google Places for HOPE HOME HEALTH, INC. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov