CASTOR HOME NURSING INC

sterling, ILMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2020

Key Information

Years in Operation

6

Location & Directions

Address

417 E 3RD ST, STE A

STERLING, IL

Service Area

This agency serves patients in STERLING and surrounding areas in IL.

Patient Satisfaction

3/5
Would Recommend:78%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.54% falls with injury

Low rate of falls with injury

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

86% improved in bathing

Based on patient outcomes

Better than average

80% improved managing meds

Based on patient outcomes

Better than average

87% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
78%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
89%
Team Communicated Well
76%
Discussed Medicines & Safety
82%
Completed Surveys
121
36% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.8%
Flu Vaccination Rate46.6%
Improvement in Walking/Mobility85.0%
Improvement in Bathing85.6%
Improvement in Managing Medications80.4%
Improvement in Getting In/Out of Bed84.5%
Improvement in Breathing86.8%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score55.4%
Health Info Transfer to Provider99.1%
Health Info Transfer to Patient98.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.9
234 reviews
Roger Lamphere

Roger Lamphere

I receive home-health nurse and physical therapy visits via Castor Home Nursing. My two different nurse and two different therapist visits have been outstanding. All four individuals are very professional and proficient with their caregiving skills.

Verified Google review
jennifer white

jennifer white

They have some of the best people who work in physical therapy and occupational therapy. They work hard for you and help you understand what you need to do. They help you is every step of the way for you to heal. They are so kind understanding and open and honest with you to wear they think of the need you might have to get to what you limits are. I would not change anything about the people who work work at Castor Home Hursing Inc. They're kind helpful easy to talk to and will help in any way they can.

Verified Google review
Cindy Mcginn

Cindy Mcginn

Well where do I begin. So greatful for the presence they have been in my family’s life. They worked with us to overcome difficult obstacles in getting home care. They have been responsible and persistent, always consistent in their efforts to help. They have gone above and beyond and have treated all with great patience and kindness. Our family couldn’t function as a whole without the help they have provided repeatedly. Nancy is a star and the kindest person u will meet. Thank u Castor nursing for always taking care of us and helping us through some difficult hours. What a blessing u have all been!

Verified Google review
melissa matthews

melissa matthews

The staff is wonderful. My mom has recieved the best care possible thanks to you guys. I am beyond pleased with all the staff that has helped my mom. The only issue is with the Indian lady calling for appointments....last week she called twice first to say we had 4 of them and then 20 min later to say we had 6. And the times are off. Afternoon appts show up in the am....it was supposed to a guy named Larry and it was a female. I can hardly understand her at times. I know it makes less work for u guys having her help...but she is not even giving the correct info most of the time. Brittany always come in the am and "susan" keeps telling me pm. I have told her a few times that we can't have appts on Wed afternoons and not to schedule any sessions andwe are still being scheduled for wed afternoons. We are an hr away. Most of her therapists prefer am so they can be closer to home in the afternoon. I can't go by " bonnie, or sharon" she changes her name every time she calls. its more confusing than anythng cuz I never know what time to have my mom up and dressed. Maybe let the therapist make their own scedules so they can travel the route that most timely and convenient for them? That is what seems to be happening anyway.

Verified Google review
Jennifer Workman

Jennifer Workman

We have loved our experience with Castor. We have found a nurse through them, brought in our own nurse as a direct hire, and are currently recruiting for more nursing. The experience has been great. Shannon is always super communicative and willing to problem solve. Even when we have minor hiccups they are responsive and willing to work through it all. We have been so happy with our experience working with them and they have made the world of home nursing so simple and enjoyable for us and our little guy.

Verified Google review

Reviews from Google Places for CASTOR HOME NURSING INC. These are real experiences shared by families and patients.