CGH HOME NURSING

sterling, ILMedicare Certified
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Medicare Certified agency provider

GOVERNMENT OPERATED ownership

Certified since 1994

Location & Directions

Address

3010 E LYNN BLVD SUITE B

STERLING, IL

Service Area

This agency serves patients in STERLING and surrounding areas in IL.

Patient Satisfaction

5/5
Would Recommend:86%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

76% improved managing meds

Based on patient outcomes

Better than average

96% timely care start

Care started promptly after referral

Better than average

74% improved in mobility

Based on patient outcomes

74% improved in mobility

Based on patient outcomes

74% improved in bathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
86%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
93%
Team Communicated Well
92%
Discussed Medicines & Safety
91%
Completed Surveys
111
36% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care95.6%
Flu Vaccination Rate42.3%
Improvement in Walking/Mobility73.8%
Improvement in Bathing73.6%
Improvement in Managing Medications75.5%
Improvement in Getting In/Out of Bed80.2%
Improvement in Breathing73.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score78.2%
Health Info Transfer to Provider52.2%
Health Info Transfer to Patient96.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.3
3 reviews
Janet Rogers

Janet Rogers

Very unhappy right now my mother was exposed to the virus and supposed to be quarantined 10 days her time is up tomorrow and we just found out today iy slipped through the cracks wss the comment and nobody was notified very unprofessinal attitude

Verified Google review
Rebecca

Rebecca

Our home health nurse has been amazing! My daughter is only 17, and they have really gone above and beyond in the time we have known them. I would highly recommend!!!

Verified Google review
Brian Staggs

Brian Staggs

Do not use this agency they are the most worthless agency i have ever seen. They have no problem asuming stuff with there patients and then making it look like they know what there talking about when infact the doctors say there wrong. Also when the patients family questions something they believe is wrong with the care there recieveing this agency will try to cover there butt by blaming it on the patient and there family. They also will stand and lie to the patient and there families face with made up reasons about why the doctors orders can not be followed going as far as to say they do not have all parts needed to do there job.

Verified Google review

Reviews from Google Places for CGH HOME NURSING. These are real experiences shared by families and patients.