SOUTHWESTERN IL VISITING NURSE ASSOC

swansea, ILMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1966

Key Information

Years in Operation

60

Location & Directions

Address

7 EXECUTIVE WOODS

SWANSEA, IL

Service Area

This agency serves patients in SWANSEA and surrounding areas in IL.

Patient Satisfaction

4/5
Would Recommend:85%
Rate 9-10:92%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.65% falls with injury

Low rate of falls with injury

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

81% improved in bathing

Based on patient outcomes

Better than average

79% improved managing meds

Based on patient outcomes

Better than average

84% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
85%
Rated 9 or 10 (Excellent)
92%
Team Gave Professional Care
91%
Team Communicated Well
88%
Discussed Medicines & Safety
83%
Completed Surveys
90
18% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.2%
Flu Vaccination Rate48.8%
Improvement in Walking/Mobility83.1%
Improvement in Bathing81.0%
Improvement in Managing Medications79.3%
Improvement in Getting In/Out of Bed85.3%
Improvement in Breathing84.3%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score76.7%
Health Info Transfer to Provider95.1%
Health Info Transfer to Patient97.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.1
7 reviews
Jw Anderson

Jw Anderson

Did absolutely nothing for me. Also discriminated against me due to my having tourettes syndrome.

Verified Google review
Tim Luz

Tim Luz

No written review provided

Verified Google review
Taryn Rowden

Taryn Rowden

I've been trying to get in touch with someone for the last 7 months. I take care of my grandparents full time and trying to get assistance is impossible.

Verified Google review
Allen Austin

Allen Austin

Have called numerous times. No return phone call. Called sivna May 3 2023. 10:59 AM Left message. No return call May 3 2023. 3:55 PM Left message. No return call What does a person need to do to get a call returned? May 4 2023. 1:18 PM Left message. No return call May 22 2022. 3:19 pm Left message. No rvoice-mail. May 25 2023. 12:18 pm Left message May 25 2023 12:51 pm. They returned my call, left message stating they couldn't speak to me [her (my mother's) caretaker regarding her her services. Call went straight to voicemail.

Verified Google review
aimee moreland

aimee moreland

We have worked along SIVNA many times and it is always a great experience. Their staff is very knowledgeable and friendly, and we can always trust them to take good care of our clients. They have worked with us for years on community service project for seniors!

Verified Google review

Reviews from Google Places for SOUTHWESTERN IL VISITING NURSE ASSOC. These are real experiences shared by families and patients.