PROVIDENCE AT HOME

tinley park, ILMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1994

Key Information

Location & Directions

Address

18601 N CREEK DRIVE

TINLEY PARK, IL

Service Area

This agency serves patients in TINLEY PARK and surrounding areas in IL.

Patient Satisfaction

3/5
Would Recommend:74%
Rate 9-10:82%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.04% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

97% improved managing meds

Based on patient outcomes

Better than average

96% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
74%
Rated 9 or 10 (Excellent)
82%
Team Gave Professional Care
85%
Team Communicated Well
84%
Discussed Medicines & Safety
75%
Completed Surveys
151
25% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate92.7%
Improvement in Walking/Mobility89.2%
Improvement in Bathing95.0%
Improvement in Managing Medications96.8%
Improvement in Getting In/Out of Bed89.8%
Improvement in Breathing95.7%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury1.0%

Lower is better

Discharge Function Score66.1%
Health Info Transfer to Provider99.1%
Health Info Transfer to Patient98.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
13 reviews
David Steinbach

David Steinbach

When my late wife Jeanne's health took a negative turn in the summer of 2023, we reached out to Providence Life Services, for Palliative Care. Dr Tengerstrom's monthly visits always help brighten her day, as well as provided me with necessary medical guidance when the time came in October of 2024 to transition her to Hospice care. I cannot thank enough the entire staff at Providence, from Sarah the Hospice Coordinator, to Olivia who took care of her grooming needs, to Nadia who massaged away her aches, to Allison for counseling care, to Annette who would come to sit with Jeanne and allow me to go shopping and run errands, to the various nurses who were on call, and especially to Nurse Chad who not only provided her with tender, compassionate care, but also served to support me and give me courage and strength when I needed it most. Jeanne stepped into eternity on the morning of October 31, 2024, and the Providence staff continues to check in with me, through the grieving stages.

Verified Google review
Linda Lange

Linda Lange

My mother received excellent hospice care during the months of December 2021 through February 2022.

Verified Google review
Jon Mack

Jon Mack

We had Providence for my Grandmother. They were so helpful and compassionate. Most the staff is definitely in the right field! I'll be forever greatful for their services.

Verified Google review
Waynette Carlile

Waynette Carlile

No written review provided

Verified Google review
Tresa Evans

Tresa Evans

A wonderful Christian organization that really care about their patients and their families.

Verified Google review

Reviews from Google Places for PROVIDENCE AT HOME. These are real experiences shared by families and patients.