CASS COUNTY HOME HEALTH AGENCY
Verified Information
Medicare Certified agency provider
GOVERNMENT OPERATED ownership
Certified since 1983
Key Information
Location & Directions
Service Area
This agency serves patients in VIRGINIA and surrounding areas in IL.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.83% falls with injury
Low rate of falls with injury
81% improved in mobility
Based on patient outcomes
81% improved in mobility
Based on patient outcomes
84% improved in bathing
Based on patient outcomes
90% improved in breathing
Based on patient outcomes
99% timely care start
Care started promptly after referral
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Mirulgia Sabourin Rodriquez
I give it one star because every time I call they never pick up the phone. They answered me there, they did an extraction, they charged me more because they say it's surgical, and for almost a month I had to remove pieces of tooth that they left me.
Haley Skye
Edit: I've been going to this place for awhile now and the ladies at the front desk have definitely gotten a lot kinder and I've had zero canceled appointments in well over a year. Just wanted to update my review. The dentists and dental assistants are fantastic (especially the newest dentist. She's incredible.) but the front desk ladies are just mean. They are so unbelievably rude even when they are the ones that make a mistake. They treat you like you're inconveniencing them when you're just trying to see a dentist/take your child to the dentist. Good luck keeping an appointment as well because they seem to double book an awful lot or book appointments on days where "they won't have a doctor". I'm sure there's one or two that are great people but the couple I've spoke with, not so much. I'm sure it's a very stressful job but the doesn't mean that you should take it out on patients.
Emily Brown
I am a single mother of 3 kids, with very little support from other. I finally got someone to watch 1 of my kids so I can take the other 2 to the dentist. I arrived early to appointment time only to be told I could not keep the appointment because I did not confirm the appointment because they had the wrong phone number for me. No care of their patient's health, complete lack of care. I cancelled all appointments and will go else where.
Dauson Stimpson-Gagnon
I'm only giving it 1 star because I have to. Tried to see the dentist there and I have dentophobia. First appointment did not go well. Dentist TOLD me to take anti-anxiety medication for the following appointment. I did as told. Then she refused to do the procedure because I had driven myself. She claims she said I needed someone to drive me. She did not, in fact, say that. And if it was so important it's called an instruction sheet - print it. I've cancelled all future appointments and demanded a refund. Go somewhere else if you want competence.
Tara Lanier
I went to their dental facility. Got an xray of my tooth with the expectation of getting it pulled due to all the pain it was causing. Doctor said the nerve was exposed 100% and that's what was causing all the throbbing and pain. Figured I'd go back in a couple days and get in to get it extricated. They made an appointment for 6 weeks later. I said that's just insane. Nobody can sit that long with tooth pain and shouldn't be expected to. No care no compassion nothing!!! A caring doctor would not let anyone sit that long with tooth pain. So I'm calling other places looking for better options.
Reviews from Google Places for CASS COUNTY HOME HEALTH AGENCY. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov