AT HOME QUALITY CARE

chesterton, INMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1996

Key Information

Years in Operation

30

Location & Directions

Address

751 E PORTER AVENUE, SUITE 9

CHESTERTON, IN

Service Area

This agency serves patients in CHESTERTON and surrounding areas in IN.

Patient Satisfaction

2/5
Would Recommend:68%
Rate 9-10:77%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.82% falls with injury

Low rate of falls with injury

Better than average

77% improved in bathing

Based on patient outcomes

Better than average

87% improved in breathing

Based on patient outcomes

Better than average

99% timely care start

Care started promptly after referral

Better than average

73% improved in mobility

Based on patient outcomes

73% improved in mobility

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
68%
Rated 9 or 10 (Excellent)
77%
Team Gave Professional Care
84%
Team Communicated Well
75%
Discussed Medicines & Safety
74%
Completed Surveys
74
17% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.9%
Flu Vaccination Rate57.6%
Improvement in Walking/Mobility72.8%
Improvement in Bathing77.3%
Improvement in Managing Medications68.8%
Improvement in Getting In/Out of Bed82.4%
Improvement in Breathing87.3%
Pressure Ulcer Rate1.1%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score67.3%
Health Info Transfer to Provider98.4%
Health Info Transfer to Patient98.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.7
3 reviews
Randy Kudlo

Randy Kudlo

If you or a loved one needs home health care, look elsewhere! The only reason I gave 1 star is because that's the only way I could leave a review. No one ever returns phone calls, no one in the office seems to know what's going on. One of the nurses took my wife's blood work to the wrong hospital, twice they lost her urinalysis! According to the EOB from Humana, my wife didn't receive all of her nursing visits! Katie her OT was supposed to be here Mon morning and never showed up! Finally when my wife called, Katie said, "oh no, I'm waiting for a recert"! Well, we're you going to call! Finally Tara was supposed to come by for re-evaluate, she said "oh,I'm here to discharge you, you're done. WHAT!!! No warning, no one called from the office to inform us, just see ya. My wife still needs help! No one will answer our phone calls or return them! They're all a bunch of crooks and liars! Hmmm, wonder if they'll talk to my attorney?

Verified Google review
Tony Ruff

Tony Ruff

No written review provided

Verified Google review
Catherine MacGregor

Catherine MacGregor

No written review provided

Verified Google review

Reviews from Google Places for AT HOME QUALITY CARE. These are real experiences shared by families and patients.