TOTAL HOME HEALTH SERVICES INC

crown point, INMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2005

Key Information

Years in Operation

21

Location & Directions

Address

770 N MAIN STREET

CROWN POINT, IN

Service Area

This agency serves patients in CROWN POINT and surrounding areas in IN.

Patient Satisfaction

3/5
Would Recommend:90%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.4% falls with injury

Low rate of falls with injury

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

84% improved in bathing

Based on patient outcomes

Better than average

78% improved managing meds

Based on patient outcomes

Better than average

83% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
90%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
90%
Team Communicated Well
83%
Discussed Medicines & Safety
76%
Completed Surveys
58
22% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care73.4%
Flu Vaccination Rate46.7%
Improvement in Walking/Mobility84.7%
Improvement in Bathing83.9%
Improvement in Managing Medications77.9%
Improvement in Getting In/Out of Bed82.1%
Improvement in Breathing83.0%
Pressure Ulcer Rate0.8%

Lower is better

Falls with Major Injury1.4%

Lower is better

Discharge Function Score60.3%
Health Info Transfer to Provider87.4%
Health Info Transfer to Patient96.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.6
5 reviews
M George

M George

Snapped at by office help. Made to feel like a burden. One nurse, Robin I believe, absolute angel. Professional, courteous, and very knowledgeable. Everyone else, can't say. So far no good. Imagine having a senior in need and it's after hours, the on-call doesn't answer. Life is hard but here you'll learn resilience as you'll end up just doing everything yourself. Maybe I'm wrong, I hope I am. Buyer beware...

Verified Google review
Maryanne Babij

Maryanne Babij

Tim is absolutely the most outstanding therapist my Mother and I have had the pleasure with which to work. Ask for Tim, and you can be assured you are firmly on the road to recovery!

Verified Google review
Patricià Trinkle

Patricià Trinkle

Stressful. Unprofessional

Verified Google review
Cathy Dillon

Cathy Dillon

When they office tell the nurses that the can no longer take care of the patient at the last minute. Short notice adding more stress on the family caregiver

Verified Google review
Kellie Jurick

Kellie Jurick

Total Home Health is an excellent company to work with when searching for care for your loved one. We had caregivers from this agency for about 5 months come into our home 3 days a week and care for our mom. Amy is very easy to work with and quick to resolve any and all problems, questions or situations that may arise. The caregivers were very professional and treated mom as if she was their mom and respected the fact that they were in our home. I feel like they all became part of our family.....thank you to all our caregivers!

Verified Google review

Reviews from Google Places for TOTAL HOME HEALTH SERVICES INC. These are real experiences shared by families and patients.