HERITAGE HOME HEALTH SERVICES

greenwood, INMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1983

Key Information

Years in Operation

43

Location & Directions

Address

432 S EMERSON AVE STE 220

GREENWOOD, IN

Service Area

This agency serves patients in GREENWOOD and surrounding areas in IN.

Patient Satisfaction

3/5
Would Recommend:63%
Rate 9-10:79%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.67% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

90% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
63%
Rated 9 or 10 (Excellent)
79%
Team Gave Professional Care
84%
Team Communicated Well
80%
Discussed Medicines & Safety
73%
Completed Surveys
96
22% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate68.0%
Improvement in Walking/Mobility87.9%
Improvement in Bathing91.9%
Improvement in Managing Medications88.7%
Improvement in Getting In/Out of Bed88.3%
Improvement in Breathing90.1%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury1.7%

Lower is better

Discharge Function Score72.5%
Health Info Transfer to Provider97.6%
Health Info Transfer to Patient97.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.9
36 reviews
marsha mathena

marsha mathena

Toni is very knowledgeable and thorough. Answers all questions and does a very good job of making sure we understand all things medical. Wouldn't change her for anything. She's our gal.

Verified Google review
Sherrolyn Gammons

Sherrolyn Gammons

I was very comfortable with Daniel Williams,he's very knowledgeable about the goals that was needed for me to get back on track after knee replacement surgery. Thank you for your service

Verified Google review
Kathy Pryor

Kathy Pryor

My time with your nurse was very positive and informative. Looking forward to seeing her again.

Verified Google review
Angela Hruban

Angela Hruban

I’m very happy with the home care that Heritage Health has given after my recent surgery. Marilyn is very patient upbeat, listens well, and offered good advise. Thank you!

Verified Google review
Sandra Roberts

Sandra Roberts

My experience with all of the Hertiage Home employees has been such a wonderful experience. My current person is LaTisha she is so very attentive, professional and she is so very caring. She is always encouraging me that truly helps me to achieve my goals. I would truly recommend the Hertiage Home to everyone.

Verified Google review

Reviews from Google Places for HERITAGE HOME HEALTH SERVICES. These are real experiences shared by families and patients.