ELARA CARING

kokomo, INMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2007

Key Information

Years in Operation

19

Location & Directions

Address

2130 W SYCAMORE STE 240

KOKOMO, IN

Service Area

This agency serves patients in KOKOMO and surrounding areas in IN.

Patient Satisfaction

4/5
Would Recommend:76%
Rate 9-10:84%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.34% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

91% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
76%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
89%
Team Communicated Well
87%
Discussed Medicines & Safety
78%
Completed Surveys
1337
30% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.9%
Flu Vaccination Rate53.2%
Improvement in Walking/Mobility91.8%
Improvement in Bathing93.3%
Improvement in Managing Medications91.3%
Improvement in Getting In/Out of Bed93.3%
Improvement in Breathing94.7%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury1.3%

Lower is better

Discharge Function Score73.7%
Health Info Transfer to Provider95.2%
Health Info Transfer to Patient88.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.8
25 reviews
Barbara Gavina

Barbara Gavina

Their staff were kind , compassionate , and knowledgeable in caring for my dad, and 2 uncles. I wouldn't choose any other hospice company if my family needed hospice again.

Verified Google review
Ben Zehring

Ben Zehring

Horrible customer service! Scheduling of employees is horrendous.. nobody seems to know what is going on. Seems like there is poor to no communication between employees then employees seem eager to throw each other under the bus. Employees double scheduled for visits or not showing up, not always calling the day before (as per THEIR policy) to schedule a visit and just showing up asking if we're home because they are sitting in front of our house. Scheduling requests were not passed on. For a company that is supposed to help people they sure are frustrating. And I understand the business because I am retired from the healthcare industry.

Verified Google review
Glen Peckinpaugh

Glen Peckinpaugh

Sadly my father passed today. He had been under the care of Elara for around six months... maybe longer. The care that he received was excellent from what I experienced. The nursing staff was always courteous and willing to answer all of our answers when they were asked. They were always caring. The Chaplain was also essential and visited quite a bit to check up on my father and mother. Our family really could not ask for more. And most of the staff traveled from an hour or more away. Life happens at it's own pace and I know that it's hard when the end comes, but this company really made a difference. Thank you for your service! May God bless you all!

Verified Google review
Jennifer Daily

Jennifer Daily

Elara Caring Hospice is full of wonderful and caring people! They give top notch care to their patients and treat their employees like gold! Elara Caring Hospice gives the best care in Howard County and surrounding areas.

Verified Google review
April Stolz

April Stolz

This company is hands down the best hospice company! The staff is full of compassionate and caring professionals! They have 24/7 nursing staff available to support patients and family. I would very much recommend their services!

Verified Google review

Reviews from Google Places for ELARA CARING. These are real experiences shared by families and patients.