PERSONAL TOUCH HOME CARE OF INDIANA INC

lawrenceburg, INMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2002

Key Information

Years in Operation

24

Location & Directions

Address

139 W TATE ST STE 1

LAWRENCEBURG, IN

Service Area

This agency serves patients in LAWRENCEBURG and surrounding areas in IN.

Patient Satisfaction

4/5
Would Recommend:81%
Rate 9-10:83%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.08% falls with injury

Low rate of falls with injury

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
81%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
93%
Team Communicated Well
92%
Discussed Medicines & Safety
83%
Completed Surveys
70
33% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.7%
Flu Vaccination Rate88.8%
Improvement in Walking/Mobility89.7%
Improvement in Bathing93.1%
Improvement in Managing Medications90.0%
Improvement in Getting In/Out of Bed92.1%
Improvement in Breathing95.1%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score75.8%
Health Info Transfer to Provider66.7%
Health Info Transfer to Patient82.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
6 reviews
Erin Morack

Erin Morack

This organization is extremely unreliable. If you have a caregiver scheduled on a day you have work, plans or a trip, always make sure to have a backup, because you're going to need it! And NEVER be fooled by the phone call the night before CONFIRMING to you that they WILL be there.....it's backfired several times for us!!

Verified Google review
Angie Willis

Angie Willis

My mother has used Personal Touch twice and my brother is using them now. They have helped our family with OT, PT and skilled nursing. We the thoughtfulness and professionalism. We have felt cared for as a family!

Verified Google review
Amber Whalbring

Amber Whalbring

No written review provided

Verified Google review
Benjamin Quinn

Benjamin Quinn

No written review provided

Verified Google review
Amy Martin

Amy Martin

Personal Touch Home Care took wonderful care of me after an awful accident. It was so nice to recover at home. Their nurses are professional and caring. My wounds healed quickly without complications. Personal Touch Home Care also took care of my grandmother after her hip replacement. The nurses and physical therapist had her back on her feet in no time. I would definitely recommend them to friends and family

Verified Google review

Reviews from Google Places for PERSONAL TOUCH HOME CARE OF INDIANA INC. These are real experiences shared by families and patients.