RESIDENTIAL CLINICAL SERVICES INC

merrillville, INMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1984

Key Information

Years in Operation

42

Location & Directions

Address

8102 GEORGIA STREET

MERRILLVILLE, IN

Service Area

This agency serves patients in MERRILLVILLE and surrounding areas in IN.

Patient Satisfaction

2/5
Would Recommend:60%
Rate 9-10:79%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

76% improved in mobility

Based on patient outcomes

Better than average

76% improved in mobility

Based on patient outcomes

Better than average

76% improved managing meds

Based on patient outcomes

Better than average

88% timely care start

Care started promptly after referral

Better than average

74% improved in bathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
60%
Rated 9 or 10 (Excellent)
79%
Team Gave Professional Care
82%
Team Communicated Well
80%
Discussed Medicines & Safety
82%
Completed Surveys
62
16% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care87.7%
Flu Vaccination Rate14.1%
Improvement in Walking/Mobility75.7%
Improvement in Bathing74.1%
Improvement in Managing Medications75.7%
Improvement in Getting In/Out of Bed72.8%
Improvement in Breathing72.3%
Pressure Ulcer Rate1.2%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score33.8%
Health Info Transfer to Provider62.2%
Health Info Transfer to Patient78.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
2 reviews
Shawnice

Shawnice

No written review provided

Verified Google review
Donna Brandy

Donna Brandy

The staff at RCS take pride in excellent patient care.

Verified Google review

Reviews from Google Places for RESIDENTIAL CLINICAL SERVICES INC. These are real experiences shared by families and patients.