INTERIM HEALTHCARE OF SOUTH BEND

mishawaka, INMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1977

Key Information

Location & Directions

Address

605 W EDISON RD STE H

MISHAWAKA, IN

Service Area

This agency serves patients in MISHAWAKA and surrounding areas in IN.

Patient Satisfaction

3/5
Would Recommend:65%
Rate 9-10:81%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.86% falls with injury

Low rate of falls with injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

96% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
65%
Rated 9 or 10 (Excellent)
81%
Team Gave Professional Care
88%
Team Communicated Well
80%
Discussed Medicines & Safety
78%
Completed Surveys
137
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.6%
Flu Vaccination Rate65.5%
Improvement in Walking/Mobility90.7%
Improvement in Bathing91.8%
Improvement in Managing Medications90.3%
Improvement in Getting In/Out of Bed91.7%
Improvement in Breathing96.2%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score85.5%
Health Info Transfer to Provider69.3%
Health Info Transfer to Patient98.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.4
7 reviews
Sham Gullett

Sham Gullett

No written review provided

Verified Google review
jolene cockey

jolene cockey

My aid Rochelle is one best aid I have ever had.when I deal with company they are Very professional and courteous.

Verified Google review
Angie Ruff

Angie Ruff

Not impressed so far and I'll I wanted was a call back. Luckily they didnt after reading these reviews! Here's some advice Interim Health...take some courses on customer care!!!

Verified Google review
Amber Moon

Amber Moon

Untimely and unprofessional. I brought a caregiver that had worked for me for years and found HHAs on my own to get hired as they never were able to fulfill the 45 hours approved for my grandmother. They also would attempt to send our caregivers to other homes while never getting our approved hours. They did not complete required paperwork in a timely manner which forced a lapse in her approval for care. Their schedule never matched when the nurse visits and she would just show up to my home. The nurse text me when I could not answer my cell phone while I was at work. Do not recommend.

Verified Google review
Miranda Johnson-Phillips

Miranda Johnson-Phillips

Since the passing of my father, my grandmother has been getting inconsiderate help from this Interim office. She is older and by herself and cannot even receive help daily for the care that she has requested and has been scheduled for. She needs someone to help her and I am too far to do so. The neglect and favoritism is ridiculous.

Verified Google review

Reviews from Google Places for INTERIM HEALTHCARE OF SOUTH BEND. These are real experiences shared by families and patients.