CENTERWELL HOME HEALTH

muncie, INMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1986

Location & Directions

Address

400 N HIGH STREET SUITE 202

MUNCIE, IN

Service Area

This agency serves patients in MUNCIE and surrounding areas in IN.

Patient Satisfaction

4/5
Would Recommend:79%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.21% falls with injury

Low rate of falls with injury

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

94% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
79%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
92%
Team Communicated Well
90%
Discussed Medicines & Safety
89%
Completed Surveys
216
28% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate60.4%
Improvement in Walking/Mobility95.1%
Improvement in Bathing94.1%
Improvement in Managing Medications93.8%
Improvement in Getting In/Out of Bed96.2%
Improvement in Breathing92.1%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.2%

Lower is better

Discharge Function Score83.0%
Health Info Transfer to Provider94.0%
Health Info Transfer to Patient99.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
38 reviews
danny conley

danny conley

They were rude, disrespectful, uncaring and lied to me, also withheld pertanant information pertaining to my dads wellbeing! I've never been treated so badly and disrespectfully in any other medical facility. Strongly would not recommend!

Verified Google review
Phillip DeHaven

Phillip DeHaven

I was well cared for. Absolutely no complaints. The therapy helped me considerably. I have recommended CenterWell to others and organizations. I found everything with all the therapists excellent.

Verified Google review
June Kinnan

June Kinnan

Ou t experience with centerwell has been exceptional! Ever y nurse and therapist has very caring,professional, knowledgeable and kind. I am more than happy and satisfied with their services and would highly recommend then.

Verified Google review
Donna Johnston

Donna Johnston

There is also a third nurse that checks in once weekly. Her name is Devin. She does not assist in my physical care but reviews in general my overall quality of life. She has stated her position but I don't recall what it is right now. Each of these nurses are very capable in performing their assigned duties as well as being very comfortable and friendly in their interactions with me.

Verified Google review
Town & Country Daycare

Town & Country Daycare

CenterWell has provided rehabilitative care for my elderly mother on two different occasions, allowing her to remain in her home and be independent. Mom’s care, whether it be skilled nursing visits, occupational, speech or physical therapy, has always been top notch. I have to admit that Shah, a Physical Therapist, is my absolute favorite. Shah has been with the company for a long time, and remembered our family from several years prior. I’m certain he is my momma’s favorite, as well. If we ever have the need for home health in the future, CenterWell is who we will call.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.