UNITED HOME HEALTH CARE LLC

muncie, INMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2017

Key Information

Years in Operation

9

Location & Directions

Address

4535 N WHEELING AVE

MUNCIE, IN

Service Area

This agency serves patients in MUNCIE and surrounding areas in IN.

Patient Satisfaction

4/5
Would Recommend:87%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.78% falls with injury

Low rate of falls with injury

Better than average

96% timely care start

Care started promptly after referral

Better than average

67% improved in mobility

Based on patient outcomes

67% improved in mobility

Based on patient outcomes

72% improved in bathing

Based on patient outcomes

71% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
87%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
91%
Team Communicated Well
88%
Discussed Medicines & Safety
76%
Completed Surveys
175
34% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care95.8%
Flu Vaccination Rate86.1%
Improvement in Walking/Mobility66.7%
Improvement in Bathing71.6%
Improvement in Managing Medications70.5%
Improvement in Getting In/Out of Bed70.2%
Improvement in Breathing70.5%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score60.5%
Health Info Transfer to Provider91.9%
Health Info Transfer to Patient97.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.2
10 reviews
Kristen Arguijo

Kristen Arguijo

Cortney, Melinda, and Cherish have been so good to my grandpa. They've really helped him in his mobility and keeping him on track to fulfill his goals. They've helped him tremendously and I look forward to having them CONTINUE to come back every week!

Verified Google review
Bonnie Davis

Bonnie Davis

I was so impressed with all of my husband’s physical and occupational therapists as well as the nurses that took care of him. They not only took great care of him. But they took time with me when my emotions got the best of me. Their compassion went way beyond to make sure we were both well before they would leave. I would highly recommend United Home Healthcare to anyone needing in home care!

Verified Google review
Amanda E.

Amanda E.

Everyone is super helpful and friendly. OT Melinda has been amazing trying to keep my loved one motivated and help keep her going. We absolutely love her! Physical therapist Faith has been wonderful as well helping loved one walk!

Verified Google review
Candace Brammer

Candace Brammer

I highly recommend United for home care! I was a little anxious about home health care for my son and the physical therapists and nurse (NJ, Natalie, and Becky) made us feel comfortable. They are so kind and very knowledgeable. Natalie always goes above and beyond in providing physical therapy and Becky did too when she came to care for wounds. Office staff are always kind and helpful on the phone too. We can’t thank them enough for the care and services they have provided us!

Verified Google review
Sarah L

Sarah L

The team at United Home Health Care is very compassionate, caring, and personable. They take time to get to know you and your needs. My grandma was in need of therapy to help her to be more independent at home and they really helped her a lot. Overall we had a really great experience with them and we'll definitely use them again if we need anything.

Verified Google review

Reviews from Google Places for UNITED HOME HEALTH CARE LLC. These are real experiences shared by families and patients.