DIVINE HOME HEALTH SERVICES INC

munster, INMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2017

Key Information

Website

Not Available

Years in Operation

9

Location & Directions

Address

9245 CALUMET AVENUE, SUITE 106

MUNSTER, IN

Service Area

This agency serves patients in MUNSTER and surrounding areas in IN.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

100% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate100.0%
Falls with Major Injury0.0%

Lower is better

Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.7
15 reviews
Adrian Anthony

Adrian Anthony

Don't consider this agency if you're seeking care for your love ones or employment . This is a very shady and sheisty company‼️My 79 year old father who has dementia was sent a caregiver that took total advantage of his condition. The caretaker's name is Chavelle she is still employed by divine home care services and the people that manage this office whose names are Abby O. and Gwen don't even care they instantly took the caregivers side and made condescending remarks towards me. With my repeated attempts to report the issues they kept telling me a supervisor would call me back and that she wasn't in the office and I was constantly sent me to voicemail. After I finally talking to Abbey O. the so called supervisor that runs this incompetent, unprofessional establishment, she became very confrontational with a elevated speaking voice still defending the caregiver that told my dad that she needed money which he obliged and gave her $600 from his bank account. She also drank alcohol with him during and after her shift and he also stated she came to his home dressed very lasciviously. She never even performed the responsibilities that were listed in his care log besides going out to eat with him and drinking alcohol with him to get him drunk to better take advantage of getting money out of him. The management office of his building has footage of her fraternizing with my father outside of her shift from the very first day she started as his caretaker. Please be aware of divine home care services because they staff caregivers that take advantage of the elderly suffering from dementia /Alzheimer's disease and this shady management could care absolutely less‼️ They chose to blame the victim and his family they took no accountability. And now my father is deceased.

Verified Google review
Tammie Powell

Tammie Powell

Hello I just want to say Mrs Gwen is great person she go beyond she do her job very well thanks Mrs Gwen for this opportunity you gave me.

Verified Google review
Eulunde Hibler

Eulunde Hibler

To whom it may concern. I want to take this time to express the GRATITUDE I have towards Ms. Gwen and the job she’s doing. I care for my dad Eugene Hibler & Loretta Wright. Working with relatives can sometimes cause my times and clock-ins to be all over the place. While I spend more time at my dad’s house than my own, I can easily lose track of time and forget to clock-in or out. When I call Ms. Gwen, she is always so pleasant. She doesn’t forget my requests nor does she make me feel uncomfortable with calling the office. She is definitely the best fellow employee I’ve ever experienced with this company. Kudos to Ms. Gwen! Eulunde Givens

Verified Google review
Elizabeth Mack

Elizabeth Mack

The care givers didn't show up just as often as they did. They were supposed to be there 4 times a week to help my Dad. At least twice a week, they wouldn't show up or call off after they were already supposed to be there. Dad would call the office, and they would apologize and say we'll call you back. Most of the time, they didn't. There was never a replacement sent that day, which was no help. The reason I gave them 2 stars is that when they did show up, they did a decent job.

Verified Google review
John J

John J

Awesome Agency. Professionally great, the caregiver they assigned to my grand dad was a life safe. I will recommend this agency any day. Thank you Divine.

Verified Google review

Reviews from Google Places for DIVINE HOME HEALTH SERVICES INC. These are real experiences shared by families and patients.