BAPTIST HEALTH HOME CARE FLOYD

new albany, INMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1985

Location & Directions

Address

1915 BONO RD

NEW ALBANY, IN

Service Area

This agency serves patients in NEW ALBANY and surrounding areas in IN.

Patient Satisfaction

4/5
Would Recommend:83%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.43% falls with injury

Low rate of falls with injury

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

86% improved managing meds

Based on patient outcomes

Better than average

89% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
83%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
93%
Team Communicated Well
90%
Discussed Medicines & Safety
83%
Completed Surveys
333
33% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.4%
Flu Vaccination Rate69.1%
Improvement in Walking/Mobility86.6%
Improvement in Bathing91.0%
Improvement in Managing Medications85.8%
Improvement in Getting In/Out of Bed89.3%
Improvement in Breathing89.1%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury0.4%

Lower is better

Discharge Function Score88.9%
Health Info Transfer to Provider98.6%
Health Info Transfer to Patient98.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
4 reviews
Judith Pierce

Judith Pierce

My brother in law is a patient work Baptist health home health. He is on iv antibiotics. . He was discharged from the hospital on a Friday suppose to get iv antibiotics . He was not seen until the following evening which meant he did not get 2 doses of antibiotics. He was again hospitalized. Home health care should have been resumed the day he came home . That was 2 days ago . We are still waiting for a nurse. He is again on antibiotics iv. My brother in law is also suffering from bone cancer . He can not resume his chemo until he has finished with the antibiotics. Therefore a delay in his antibiotics means it is that much longer till he resumes his chemo. The cancer is aggressive so without the chemo his cancer is probably spreading.

Verified Google review
Carrie Parsons

Carrie Parsons

No written review provided

Verified Google review
Lisa Crawford

Lisa Crawford

Every nurse that has come to my mother in law's home has been more than wonderful! Working a job that is similar, I understand that there are times when someone has arrived just after the time frame, however, they make sure to ask about future appointments with her doctors and work around them. We've been late getting back and everyone has worked around this. I am so thankful for everyone who has provided services to her! Hopefully we won't always need you, but we appreciate each and every one of you! Thanks for everything! Lisa and Marsha

Verified Google review
susan brown

susan brown

This service has not shown up when they have made appointments. Have failed to to call family members who need to coordinate treatment for the patient. Could not recommend them......ever.

Verified Google review

Reviews from Google Places for BAPTIST HEALTH HOME CARE FLOYD. These are real experiences shared by families and patients.