CARETENDERS
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1970
Key Information
Location & Directions
Service Area
This agency serves patients in VALPARAISO and surrounding areas in IN.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
2.48% falls with injury
Low rate of falls with injury
87% improved in mobility
Based on patient outcomes
87% improved in mobility
Based on patient outcomes
90% improved in bathing
Based on patient outcomes
85% improved managing meds
Based on patient outcomes
94% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Alicia Wegerich
No written review provided
William Hanna
I had total knee replacement 10 days ago and have been receiving home physical therapy through Indiana HomeCare Northwest since. Three different therapists have come to the house and all are highly experienced, professional, and caring. Working with them is making my rehab much easier to deal with than I had anticipated. I will soon be transitioning to out patient therapy to begin working on machines, but Indiana HomeCare Northwest will be top of mind when I schedule my other knee in a few months. Thank you!
Luann Hernandez
Horrible agency. Fired them after 2 months this spring. Staff was very unprofessional. Ine nurse visited at least 5 times and never even took his vitals.
Debbie Edwards
I have been undergoing physical therapy for 2 knee surgeries that I have had within the past year. I have been fortunate to have good therapist along the way, but Bryan O. and Dave are by far heads and shoulders above the rest. They were both very thorough, explaining the exercises or the therapy that I was being given, explaining the importance of it, and making sure that I was performing the exercises correctly. Both are very personable, sincere, caring, and attentive. I actually achieved the best range of motion with Bryan and Dave in charge of my treatment and highly recommend them both.
J S
would not recommend this company for anything. they rushed my grandpa thru his therapy exercises, and he has several cognitive disorders, and moves real slow. finally he would just give up and lay back in bed. horrible company.
Reviews from Google Places for CARETENDERS. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(219) 531-8189Years in Operation
56
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov