ELARA CARING

valparaiso, INMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1983

Key Information

Years in Operation

43

Location & Directions

Address

813 N PORTER CAMPUS DRIVE, SUITE E & F

VALPARAISO, IN

Service Area

This agency serves patients in VALPARAISO and surrounding areas in IN.

Patient Satisfaction

4/5
Would Recommend:77%
Rate 9-10:84%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.17% falls with injury

Low rate of falls with injury

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

96% improved in bathing

Based on patient outcomes

Better than average

95% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
77%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
90%
Team Communicated Well
88%
Discussed Medicines & Safety
82%
Completed Surveys
350
29% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.3%
Flu Vaccination Rate43.0%
Improvement in Walking/Mobility95.4%
Improvement in Bathing95.5%
Improvement in Managing Medications95.0%
Improvement in Getting In/Out of Bed94.0%
Improvement in Breathing94.6%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.2%

Lower is better

Discharge Function Score72.5%
Health Info Transfer to Provider94.3%
Health Info Transfer to Patient82.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.9
9 reviews
Bruce

Bruce

Company plays "rotating nurses" ! Never have the same one for more than a few visits. I'm disgusted with the scheduling.

Verified Google review
Sidney Summerhill

Sidney Summerhill

If I could give Elara a zero I would. Our nurse is phenomenal but their office is absolutely horrible. My husband is awaiting a kidney transplant and in kidney failure so he has frequent hospital stays (which is to be expected in his state) since being under Elaras care they told him he has one more hospitalization before they don’t take him back because their hospitalization rates are important. When the reason he is hospitalized has nothing to do with his nurse or the care he receives from Elara. So basically my husband is just a number to them, especially to Barb. She’s a real peach to deal with. We had Elara for his transplant back in 2018 and the office was terrible then too but the nurses were great. When he needed home health care this time and only could get into Elara I was less then thrilled. Now I really can’t stand the company and wouldn’t even recommend my worst enemy to this place. People who need home health care are sick and deserve to be treated with respect. This is absolutely ridiculous.

Verified Google review
Steve Taylor

Steve Taylor

Good service. Courtney was a very caring and helpful nurse, she is professional and friendly! She is an asset to this company!!

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Dawn Matich

Dawn Matich

This has been a very positive experience for my household. Staff is informed, personable and caring. My mother has been given much in the way of education ie: strategies, tips, a new way of seeing her surroundings. Can’t say enough. Thank you all very much for helping us through the challenges we are presently facing.

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Rebecca Marie

Rebecca Marie

So I am 22, taking care of my 83 year old grand father. He fell and hit his head back in June of this year, went to short term rehabilitation, and came home in August. Before his fall, we received no home healthcare. Elara Caring has been so understanding with working around both his schedule and mine, physical therapy has made a major impact on his recovery. and the nurses that visit weekly, particularly Kerry Ann, have been amazing. They check up on him, ask ME about how things have been since he’s a dementia patient and can’t express himself very well, and are just overall the best. Thank you Elara Caring.

Verified Google review

Reviews from Google Places for ELARA CARING. These are real experiences shared by families and patients.