COMMUNITY HEALTH SERVICES

algona, IAMedicare Certified
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Verified Information

Medicare Certified agency provider

GOVERNMENT OPERATED ownership

Certified since 1985

Key Information

Website

krhc.com

Years in Operation

41

Location & Directions

Address

1515 SOUTH PHILLIPS

ALGONA, IA

Service Area

This agency serves patients in ALGONA and surrounding areas in IA.

Patient Satisfaction

5/5
Would Recommend:94%
Rate 9-10:93%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.65% falls with injury

Low rate of falls with injury

Better than average

78% improved in bathing

Based on patient outcomes

Better than average

79% improved in breathing

Based on patient outcomes

Better than average

63% improved in mobility

Based on patient outcomes

63% improved in mobility

Based on patient outcomes

62% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
94%
Rated 9 or 10 (Excellent)
93%
Team Gave Professional Care
91%
Team Communicated Well
90%
Discussed Medicines & Safety
86%
Completed Surveys
60
43% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care73.9%
Flu Vaccination Rate63.4%
Improvement in Walking/Mobility62.8%
Improvement in Bathing78.4%
Improvement in Managing Medications62.4%
Improvement in Getting In/Out of Bed63.6%
Improvement in Breathing78.9%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score85.8%
Health Info Transfer to Provider95.0%
Health Info Transfer to Patient99.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.8
45 reviews
Tim N

Tim N

My personal experiences with the hospital and clinic have been just fine, but how many people need to submit complains about Dr. Owen before you do something? He genuinely does not seem to care about the well being of his patients. If a patient admitted to you that they were a functioning alcoholic and having trouble sleeping, do you think that doctor should then give that alcoholic an Ambien prescription? Would you expect Dr. Owen to know that alcohol and Ambien is an addictive and potentially lethal combo? I would expect him to know. I would expect the Hippocratic oath to be the bottom bar here.

Verified Google review
Diana Hauptmann

Diana Hauptmann

I stayed here for 46 days, never had a bad day. The nurses always were happy to help me. I had a lot of doctors working on my case, they were super helpful.

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Earth Angel

Earth Angel

I feel very lucky to have access to such a great care team. Both medical and hospital area are great. Receptionists, scheduling, and medical team are outstanding. I've never waited long and they are all super friendly

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Abigail Kirk

Abigail Kirk

I had came here multiple times. I was misdiagnosed being told I had a miscarriage, when in reality I wasn't miscarriage they didn't even do proper testing for that. Came in the next day for severe back pain and stomach pain, they kept me in the ER for 8 hours did an MRI and bloodwork, all for them to tell me that my groin lymph nodes were swollen. Then prescribed me an antibiotic and sent it to the wrong hospital. I continued taking pregnancy tests and they kept coming back positive. Went back to talk to them explaining my back pain had not improved. Doctor was highly disrespectful saying it was very inappropriate for me to come in even though nurse was concerned for me, saying could be an eptopic pregnancy. The doctor I saw that day dismissed me didn't give any recommendations just said I had neausa, even though I explained I was vomiting. Then the doctor said he'd leave a note for obgyn claiming they can't do an ultrasound because my insurance dosent cover it. When I called the obgyn clinic they said no note was left. Do not call if you want to be neglected, misdiagnosed,aswell as receiving improper care. -5 stars

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George DiCrescenzo

George DiCrescenzo

Update , I walked in and asked for antibiotics. Then the hospital sends me$500 bill. All I did was say I need some antibiotics . update. Medicare paid hospital for antibiotics.The hospital continues to harass me for payment after getting paid from Medicare. It's been 6 months hospital fighting me for payment when they got paid. I'm wondering how come they're not sending it to the credit agency. Because they know

Verified Google review

Reviews from Google Places for COMMUNITY HEALTH SERVICES. These are real experiences shared by families and patients.