EVERYSTEP

des moines, IAMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 2010

Key Information

Years in Operation

16

Location & Directions

Address

3000 EASTON BLVD

DES MOINES, IA

Service Area

This agency serves patients in DES MOINES and surrounding areas in IA.

Patient Satisfaction

4/5
Would Recommend:87%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.47% falls with injury

Low rate of falls with injury

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

89% improved in bathing

Based on patient outcomes

Better than average

85% improved managing meds

Based on patient outcomes

Better than average

89% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
87%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
93%
Team Communicated Well
84%
Discussed Medicines & Safety
88%
Completed Surveys
84
33% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.9%
Flu Vaccination Rate82.7%
Improvement in Walking/Mobility87.4%
Improvement in Bathing89.1%
Improvement in Managing Medications84.7%
Improvement in Getting In/Out of Bed86.7%
Improvement in Breathing89.1%
Pressure Ulcer Rate0.6%

Lower is better

Falls with Major Injury1.5%

Lower is better

Discharge Function Score63.3%
Health Info Transfer to Provider92.7%
Health Info Transfer to Patient98.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
14 reviews
Angela Evangeliou

Angela Evangeliou

Where do I begin with EveryStep and the compassionate staff who cared for our mother? From the the moment mother started receiving hospice care to her last moments- EveryStep was literally there caring for mother's every need, our every concern, and providing every comfort, 'EveryStep' of the way. I have never personally witnessed the level of care my mother received from any other type of hospice agency. They are careful to hire staff that truly understand the meaning of the word compassion. I want to thank Katie our social worker who made a special birthday cake for mother knowing her family was so far away. She continually thought of ways to soothe and comfort our mother even playing hymnals in the background for mother. The nursing staff is second to none. Kathleen, Ana, Deanna, were continually updating me almost daily of mother's mood, health, and well-being with kindness and true concern both for our family and for our mother. No request was ignored. Chaplain Gordon read scripture with mother and prayed with her encouraging her along the way. Amy and Rose were always available for any questions or concerns. I simply have never experienced a better run group of people who preform God's work on earth. Words are empty and hollow in describing my (my family's) deep gratitude for taking such care of our dear mother knowing all her children lived so far away. EveryStep (Katie) even made it possible for me to travel back to the United States to visit my mother, one last time. How does one put a value to such extraordinary service? How will we ever be able to fully express what all of you did to vastly improve my mother's last days on this earth and to heal our pain for not being closer to our beloved mother near the end of her journey? May God keep you and Bless all of you for you truly are angels on earth. You make it possible to believe in the scripture, "...surely goodness and mercy shall follow me all the days of my life, I shall dwell in the house of the Lord forever." Angela Evangeliou- Loving Memory of Martha J. Cathey

Verified Google review
Sue Diaz

Sue Diaz

My parents were both in home hospice care at the same time. The staff and volunteers at EveryStep were amazing. From the nurses, social workers, chaplin, etc. What an amazing group. They worked together with the staff at the assisted living facility to keep my parents together in their apartment. They died three weeks apart. Thank you EveryStep for your kind and compassionate care.

Verified Google review
Rosie House

Rosie House

We were blessed with EveryStep's caring staff for the last week of our daughter's life. Everyone was so very kind, caring, and professional not only during our short time left with our daughter, but also after she passed. They reached out to ensure we were ok and to offer their grief counseling services. Our daughter's care team also sent us a very kind sympathy card and a metal rose sculpture. Above and beyond and so appreciated!

Verified Google review
Alice Thompson

Alice Thompson

Everyone whom we came in contact with during the several weeks of my husband's hospice care were great. Couldn't have asked for better attention and care. I highly recommend EveryStep. The knowledge of his nurse was a great comfort. The aides made him very comfortable from the start. I recommend them very highly. Triple AAA.

Verified Google review
Darian Forcier

Darian Forcier

Everyone I’ve come into contact with at this organization has been absolutely amazing. I called EveryStep hospice only four days ago for my grandpa, had the hospital send a referral, and received a call from the hospice nurse that same day. My dad and I have received so much support during these past four days that has assured us my grandpa is receiving superior care during his last days. I cannot thank the EveryStep hospice team enough. Thank you!!

Verified Google review

Reviews from Google Places for EVERYSTEP. These are real experiences shared by families and patients.