MERCYONE DES MOINES HOME CARE

des moines, IAMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1984

Key Information

Years in Operation

42

Location & Directions

Address

500 SW 7TH STREET, SUITE 104

DES MOINES, IA

Service Area

This agency serves patients in DES MOINES and surrounding areas in IA.

Patient Satisfaction

4/5
Would Recommend:74%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.31% falls with injury

Low rate of falls with injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
74%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
89%
Team Communicated Well
87%
Discussed Medicines & Safety
82%
Completed Surveys
391
30% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.6%
Flu Vaccination Rate51.7%
Improvement in Walking/Mobility91.0%
Improvement in Bathing93.5%
Improvement in Managing Medications88.8%
Improvement in Getting In/Out of Bed93.2%
Improvement in Breathing95.0%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury1.3%

Lower is better

Discharge Function Score76.6%
Health Info Transfer to Provider97.2%
Health Info Transfer to Patient79.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
6 reviews
Bruce W

Bruce W

Holly B, RN was amazing in every aspect of home care. An easy going personality that overflowed with friendliness, caring, and knowledge that made home recouperation so much easier.

Verified Google review
Patricia Gerlitz

Patricia Gerlitz

At such a difficult time Mercy Hospice was so easy to work with. This was never a situation i felt i could handle or be part of . I was not prepared for anything and the staff there made such a huge difference with all of us. I found them all very caring, helpful and understanding. The did an excellent job. We worked with them with both of my parents.

Verified Google review
Jeff Norris

Jeff Norris

I can’t say enough good things about this hospice facility. During one of the most difficult times in our lives, the entire team showed such grace, compassion, and professionalism. In particular, Alex stood out as an incredible source of support. From the moment we arrived, Alex was attentive, kind, and deeply compassionate—guiding us through every step with patience and care. My mother’s passing was peaceful, and I truly believe that was in large part due to the comfort this team provided. The staff treated her like family, and they never made us feel like we were alone.

Verified Google review
Kerry Schiller

Kerry Schiller

MercyOne Hospice gives exceptional care. I would highly recommend their services. They have an outstanding team. Thank you for all you do!

Verified Google review
Deb Valenza

Deb Valenza

MercyOne Des Moines Hospice is truly the best hospice service in Iowa. Their team is compassionate, caring, and incredibly resourceful—providing unwavering support to both patients and their families. From leadership to field staff, you can feel the depth of experience and dedication they bring to every interaction. What sets MercyOne apart is their seamless coordination with the hospital, home health, and palliative care programs. They guide you through each phase of the journey with clarity and empathy, ensuring that every step is taken at the right time for your loved one’s needs. The hospice team’s longevity and strong communication make a significant difference in the quality of care. Their commitment to excellence is reflected in their quality measures and the trust they build with families during such a sensitive time. I wholeheartedly recommend MercyOne Des Moines Hospice to anyone seeking compassionate, knowledgeable, and supportive care for their loved one. They not only help you understand the process but also walk with you through the emotions, offering comfort and guidance every step of the way.

Verified Google review

Reviews from Google Places for MERCYONE DES MOINES HOME CARE. These are real experiences shared by families and patients.