OPEN ARMS HOME HEALTH CARE - DES MOINES, LLC

des moines, IAMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2017

Location & Directions

Address

1331 IDAHO STREET

DES MOINES, IA

Service Area

This agency serves patients in DES MOINES and surrounding areas in IA.

Quality Highlights

Based on CMS quality data

96% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
50%
Rated 9 or 10 (Excellent)
69%
Team Gave Professional Care
76%
Team Communicated Well
71%
Discussed Medicines & Safety
72%
Completed Surveys
34
27% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.4%
Flu Vaccination Rate55.4%
Falls with Major Injury14.8%

Lower is better

Health Info Transfer to Provider100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
9 reviews
Kirsten K

Kirsten K

I recently moved my mom here in February. When we met with Alexis and the Open Arms team, my mom and I were welcomed immediately. Everyone that we've met (activities director, open arms care, cooks and residents have all been wonderful and friendly). I am so grateful to Alexis and the care team for making this transition go so smoothly for us. We've only known Alexis and her team for just over a month, but so far we're happy and impressed. I can only hope my mom will thrive (bonus that she is only 15 minutes away from me)!

Verified Google review
Cristy Terpstra

Cristy Terpstra

I got high hopes for the new chief and the staff working together

Verified Google review
Cristy Terpstra

Cristy Terpstra

The help dose very little to help are moms rude to them stealing gose on no respect talk down to them .. and the food here is not fit for anyone to eat . I would not suggest to any one

Verified Google review
Ray Mallory

Ray Mallory

Beautiful facility.. many activities for my elderly mother - in law to enjoy herself.

Verified Google review
Michon Hubner

Michon Hubner

I've had nothing but great experiences from residents, management, nursing and cooks/kitchen staff. When there is a problem attention and communication has been given to correct it. My loved one feels at ease living at The Rose of EDM.

Verified Google review

Reviews from Google Places for OPEN ARMS HOME HEALTH CARE - DES MOINES, LLC. These are real experiences shared by families and patients.