PALO ALTO COMMUNITY HEALTH

emmetsburg, IAMedicare Certified
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Verified Information

Medicare Certified agency provider

GOVERNMENT OPERATED ownership

Certified since 1971

Key Information

Website

pachs.com

Years in Operation

55

Location & Directions

Address

3201 FIRST STREET

EMMETSBURG, IA

Service Area

This agency serves patients in EMMETSBURG and surrounding areas in IA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

98% improved in bathing

Based on patient outcomes

Better than average

65% improved in mobility

Based on patient outcomes

65% improved in mobility

Based on patient outcomes

72% timely care start

Care started promptly after referral

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
53%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
89%
Team Communicated Well
89%
Discussed Medicines & Safety
90%
Completed Surveys
16
29% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care71.7%
Flu Vaccination Rate68.4%
Improvement in Walking/Mobility65.5%
Improvement in Bathing98.5%
Improvement in Getting In/Out of Bed89.6%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score97.5%
Health Info Transfer to Patient97.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.9
26 reviews
Mindy Dooley

Mindy Dooley

I had an emergency appendectomy over the weekend and the staff members were phenomenal. Very caring and knowledgeable. A special thanks to Surgeon Dr. Slattery, Dr. Ruzicka, ARNP Markie Sargent, nurses Sara, Mic, Laura and Carissa and everyone else who assisted. It was a scary situation for me and they were pros:) Thank You PACHS!

Verified Google review
TJ Review

TJ Review

Great doctor. Some of the staff is super friendly.

Verified Google review
Morgan Krips

Morgan Krips

Was an employee/patient and now just a patient, had my delivery there as well Dr. Patton was amazing thru the whole process, couldn't ask for a better doctor. The OB wing, the radiology dept. Everyone is top notch!

Verified Google review
MyMarlin2010

MyMarlin2010

I was a little apprehensive when I had to switch from Mayo clinic to a clinic within Iowa due to insurance. I first had a female provider that that was ill and was asked to switch to Dr Jason Patton who was new to PACHS. Reluctantly, I agreed since I hadn't had a male provider in many years. I have to admit, it was a great switch and have absolutely no regrets. Dr. Patton is younger, knowledgeable, forthright, and truly interested in the patient. He doesn't rush you in and out just to stay on time. He takes the time to listen to you and any and all concerns. As for the other nursing staff, I have always been treated with respect and kindness. They are not judge mental and always friendly. The radiology department should be commended, as well. They are always friendly, explain procedures thoroughly, and very professional. The whole PACHS experiences have been nothing but top notch in healthcare. To those that rate it lower stars without anything to say to back up the low ratings, why even bother with the rating? I'm hoping to continue to see Dr Patton and his team and others in various departments. Keep up the standards of excellent care you provide

Verified Google review
Dawn Daniels

Dawn Daniels

Dr. Patton is a great asset to the community. He is very knowledgeable and caring. The ER staff and the nurses on the floor go above and beyond with their care, even during a pandemic. I can't say thank you enough for the care I received.

Verified Google review

Reviews from Google Places for PALO ALTO COMMUNITY HEALTH. These are real experiences shared by families and patients.