AVERA @ HOME

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Julie Clark

I have always been treated with kindness and respect at Holy Family. I don't like their billing method, but I do like their people!

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Sarah Caskey

This 'hospital' is a joke. Staff in ER don't care. Floor nurses & CNA's are doing more trying to get out of cares than caring. Yes there are a FEW that do the job they are hired/trained to do. I believed in Holy Family til I had numerous interactions for myself and my children. Seriously take the drive to Spirit Lake, Fairmont or Sioux Falls you'll have better care, competent doctors, and get some results. Yet Estherville will send you home with a .. we don't know, or all's good take some Tylenol and follow up with your primary.

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Madison Berhow

Was there today being seen in same day surgery for a telehealth appointment with a specialist in Sioux Falls. The first nurse, Tressa, was wonderful. However, the next nurse I seen, Amanda, kept my door wide open while she stood in the hall asking me why I was there and what I was being seen for (there for a very personal matter), it felt as if any privacy I had at that point didn't exist. Throughout my telehealth visit with this specialist, Amanda kept my door halfway open while very personal information was being shared. Not only that, but often could hear them speaking right outside my door. I am aware there was a patient in the room next to me, that also had their door open. I am usually very laid back about stuff, but being seen for very personal reasons with alot of information being given in the appointment, it feels my privacy was of no concern.

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Hannah Clough

I recently moved here from New England over the summer. My experience with this hospital was in the ER I had severe sciatic pain in my hip and leg and went to seek treatment to manage it for a few days while I waited to be able to see my primary at another clinic for long term treatment. The Doctor who worked with me was incredibly rude. The whole time I was waiting in the exam room for him to come in after the nurses took my vitals I could hear every degrading word he said outside in the hall saying I was a waste of time, that my pain isn’t really a problem and that I probably have Covid because I work in education. I have had this pain for almost three years off and on working with Physical therapists and chiropractors and sure it’s definitely being caused by “Covid”. Not once did he make eye contact or even try to look at me. He belittled me the whole time. After I confronted him about his behavior I left without treatment. When I got home I opened up the Avera chart app to read the report and find the doctors name to file a complaint only to find he had lied multiple times about the appointment on the report. I have never been so disrespected by a healthcare professional. I left in tears and beyond furious with Dr David Ruzicka. I am writing this review to hopefully help people avoid him and his awful behavior.

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Jessica Wall

Normally I don’t have anything against this hospital. They usually are really good with me. But my daughter just got done having a stay there. We were given little to no information on what was going on with her, not notified of her being moved to a different unit, nor transfer out. My daughter is 7 years old. I just contacted ceo and waiting for a call back. Will changed my opinion if and when this is addressed.