CENTERWELL HOME HEALTH

hiawatha, IAMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1982

Location & Directions

Address

1305 BOYSON LOOP, SUITE B

HIAWATHA, IA

Service Area

This agency serves patients in HIAWATHA and surrounding areas in IA.

Patient Satisfaction

3/5
Would Recommend:73%
Rate 9-10:84%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.21% falls with injury

Low rate of falls with injury

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

97% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
73%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
87%
Team Communicated Well
86%
Discussed Medicines & Safety
82%
Completed Surveys
275
34% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate84.0%
Improvement in Walking/Mobility96.0%
Improvement in Bathing97.3%
Improvement in Managing Medications97.0%
Improvement in Getting In/Out of Bed96.1%
Improvement in Breathing91.7%
Pressure Ulcer Rate0.5%

Lower is better

Falls with Major Injury1.2%

Lower is better

Discharge Function Score82.8%
Health Info Transfer to Provider98.6%
Health Info Transfer to Patient98.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
42 reviews
Rhonda Saunders

Rhonda Saunders

Sam, Wendy and Lisa, my home therapy team worked wonders getting me back up on my feet! They were professional, caring and very encouraging.

Verified Google review
Linda Stoltenberg

Linda Stoltenberg

Services I received In physical and occupational therapy were good. Was told that I could not get home health since I would be going out to radiation. I am not driving . Weeks later nurse at Centerwell called and said I could be getting home services because going to radiation was a medical visit, but since I had stopped I would need a visit with primary doctor. If Lisa, occupational therapist, had not told me a could longer receive services since I was going to radiation, I would still be getting home services and would not need a primary care doctor visit. I asked Lisa why I could not get home services since radiation was a medical appointment at the time of her occupational therapy visit, and she said if I could get out of apartment to get to radiation I could go to outpatient therapy. I am not driving and have gotten rides to get radiation treatments.

Verified Google review
Julian Downey

Julian Downey

CenterWell handled my post-surgery in-home physical therapy and did an excellent job. The PTs and OTs were very competent and personable. Appointments were easily scheduled in advance, everyone was on-time, and the sessions proceeded smoothly without interruption. Best of all, the staff were able to modify the program and tailor it to me and speed my recovery. It was an amazing experience.

Verified Google review
Linette Olson-Lacina

Linette Olson-Lacina

I’m a caretaker right now of a stroke victim. CenterWell has been a godsend. The PT & OT therapists work hard with the patient,& the social worker was very kind and supportive. You can call CenterWell 24 hrs a day if you need help with something. All the employees are caring and compassionate and make our day! We would be lost without their guidance and support.

Verified Google review
Julie Burke

Julie Burke

I really appreciated that Center Well came to my home since I wasn't able to drive. All of the people that came to my home were very good! I did especially like Lisa OT. She always gave me tips on how I could do things to help myself. Maybe they weren't little tips, but they did make things easier.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.

CENTERWELL HOME HEALTH - Home Health Agency in Hiawatha, Iowa