UNIVERSITY OF IOWA HEALTH CARE MEDICAL CENTER DOWNTOWN HOME HEALTH
Verified Information
Medicare Certified agency provider
NON-PROFIT ownership
Certified since 1986
Key Information
Location & Directions
Service Area
This agency serves patients in IOWA CITY and surrounding areas in IA.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1.27% falls with injury
Low rate of falls with injury
89% improved in mobility
Based on patient outcomes
89% improved in mobility
Based on patient outcomes
92% improved in bathing
Based on patient outcomes
88% improved managing meds
Based on patient outcomes
90% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Rose Ramirez
I was admitted twice during the month of November. I had some incredible nurses and workers who took care of me. Audie. . Jordan, Candace, and Caitlin Adria were ny main nurses . NEVER i did they make me feel like a nuisance, nervefr made me wait for medicine or for anything I needed. Dietary staff was very friendly adn so was lab staff They made this not so good situation into a great one. Sonny and Aubrey were amazing care techs they went above and beyond, as well as Madi who is so sweet and caring who went above amd beyond... definitely all assets to this hospital Dr Ignacio was such a kind sweet empathetic doctor who i wish could be my main hes so amazong. I wojld recommend this hospital time and time again
Chris Kohrt
We have been in the waiting room of the ER for almost 4 hours waiting to be seen. Guy at the front desk was nice enough, I know it is not his fault and he explained wait times are based on acuity, but coming to the ER for potential cardiac issue you would think thats a little higher on the list. Save your time, literally, and go to the main hospital.
Heather Winkler
The skinny nurse with the white and blue dreadlocks treated me like I was an inconvenience to the emergency room last night. I have fibromyalgia and I couldn't wear anything on my upper back and so I wore a tube top shirt that went to my hips but she acted like I came in there naked. Instead of seeing me next as I had been waiting, she skipped me and picked the next person that came in there. She could have seen me and asked me to wait back out in the waiting room. Fibromyalgia pain is debilitating and my medication that I was taking just stopped working. The other nurse, that I had that had blonde hair was so gentle and accommodating for me. She knew that I was miserable.
Trevor Smith
Horrible bedside manor. Every time my wife comes in for any reason, she gets treated like a second class citizen, and none of her complaints are taken seriously. She gets refused any medications stronger than Tylenol or ibuprofen and gets sent home after hours of nothing.
RobertCrayPhD
I miss the old Mercy. I waited for over 4 hrs for updates on my mom in post op. Each hour I walked to the nurses station and got different answers. None satisfying and each passing hour it became clear that their process has no advocate or champion for the patient or their family. This place is like a ghost town of forgotten toys.
Reviews from Google Places for UNIVERSITY OF IOWA HEALTH CARE MEDICAL CENTER DOWNTOWN HOME HEALTH. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov