CHILDSERVE HOME CARE INC

johnston, IAMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1999

Key Information

Years in Operation

27

Location & Directions

Address

5406 MERLE HAY RD

JOHNSTON, IA

Service Area

This agency serves patients in JOHNSTON and surrounding areas in IA.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Google Reviews

4.6
215 reviews
Ryan Nelson

Ryan Nelson

My list of experiences with this place is horrible. The only thing they're good for is the therapy and that's it. There's no cameras in the building so there be no proof to behind your child getting hurt in their care which will happen even if you confront them over and over and over again about how they care for your child. I swear the staff is only there for a paycheck not the actual care of your child. The supervisor will leave before the end of the day anyways. They asked me what they can do I tell them what they can do and they still don't do it. Sadly my son really needs the therapy and needs to be in a place like this and it took us almost a year plus to get him in here but now I feel like I need to get him out and find a better place to take him. I told them over and over again with the amount of accident reports I've gotten that my son's going to seriously get hurt in their care and then whoop-dee-doo it's not like they cared enough to listen and now my son has a broken arm from being in their care.

Verified Google review
courtney smith

courtney smith

They care more about your insurance information than evaluating your child. I was hounded for 2 weeks about who my insurance was (when I gave the information when I made the appointment) only to show up for my 9am appointment and then to tell me it was at 12:30. I never would have agreed to an appointment at that time because of my work schedule and where I work. I had to take a half day for nothing. They are rude and can’t even seem to figure out their scheduling. Could thing they spent so much time calling me about my insurance when they should have been calling and confirming appointments

Verified Google review
david jones

david jones

We have a special needs Granddaughter that absolutely LOVES the staff, other children and the fun activities. She spends a weekend a month there and always returns home with a huge smile. Staff seem loving, patient and, very good with our Granddaughter. Thank you for what you do and how well you do it.

Verified Google review
robby Wild

robby Wild

Love it, kid has fun while getting what he needs

Verified Google review
Lydia Walker

Lydia Walker

Great place for kids with special needs. The receptionist up front main building a great. The building is nice and they offer a wide variety of services. From summer camp (held at the Zion church) to dog therapy and respite services. My son attend therapy there for a few years. Most of the therapists were great and he made great strides. The Respite service is in house and decent for the most part. My son didn't care for the institution like atmosphere. Camp is every summer and they do quite a lot of activities. The biggest issue is that the church that they use isn't the cleanest. Otherwise for the two years my son attended, he had a good time. Oh great staff and most also work as staff at the respite center at Childserve.

Verified Google review

Reviews from Google Places for CHILDSERVE HOME CARE INC. These are real experiences shared by families and patients.