BURGESS HOME HEALTH

onawa, IAMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1984

Key Information

Years in Operation

42

Location & Directions

Address

1600 DIAMOND STREET

ONAWA, IA

Service Area

This agency serves patients in ONAWA and surrounding areas in IA.

Patient Satisfaction

5/5
Would Recommend:92%
Rate 9-10:98%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.63% falls with injury

Low rate of falls with injury

Better than average

82% improved in mobility

Based on patient outcomes

Better than average

82% improved in mobility

Based on patient outcomes

Better than average

83% improved in bathing

Based on patient outcomes

Better than average

76% improved managing meds

Based on patient outcomes

Better than average

76% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
92%
Rated 9 or 10 (Excellent)
98%
Team Gave Professional Care
96%
Team Communicated Well
93%
Discussed Medicines & Safety
90%
Completed Surveys
48
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate74.2%
Improvement in Walking/Mobility82.4%
Improvement in Bathing83.5%
Improvement in Managing Medications75.9%
Improvement in Getting In/Out of Bed87.0%
Improvement in Breathing75.8%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.6%

Lower is better

Discharge Function Score75.9%
Health Info Transfer to Provider97.4%
Health Info Transfer to Patient97.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.4
27 reviews
Sarah Tuttle

Sarah Tuttle

Onawa location has constantly mistreated, misdiagnosed and gaslit me. They will push random meds to ignore symptoms instead of trying to cure the cause of those symptoms. They are lacking knowledge on conditions I deal with and will tell me they know more because of their degree. They dismiss what I have to say and record it as anxiety or period problems. They have refused me my medical records or data more than once. I’m never taken serious and they care more about making money and keeping people sick than helping them get better.

Verified Google review
Larry L

Larry L

My vacation was cut short and I ended up in the emergency room at Burgess Hospital Very grateful for the people who examined me. Katie, Kelsey and Nick were professional from the start. They made you feel like you were home. Excellent staff and facility. Thank you all for your professionalism and care. Greatly appreciated your help in getting me back on the road.

Verified Google review
Katherine Moreno

Katherine Moreno

All of the staff at Burgess Health Center were outstanding with their patient care. They took great care of me from the moment I walked in the door. They addressed my concerns and gave a very thorough examination. They treated me with the kind of care that one would feel from a high end spa. Staff also treated one another with kindness and respect. You could tell that every person wanted to help the other be great at what they do. Thank you!

Verified Google review
Shipwreck Show

Shipwreck Show

My first time at Burgess via 🚑 for chest pain. The staff was amazing. They got slammed about the same time but someone was always checking in on me and making sure I was up to speed on a plan. I was an anxious mess but they never judged me and kept my husband in the loop with everything. I ended up being transported out to Council Bluffs but they did everything in their power to make sure I was comfortable and felt as safe as possible. Hands down the best care I've ever received from an ED staff. Thank you ❤️

Verified Google review
Jim Lease

Jim Lease

I am sorry I thought it was Missouri valley hospital that I was answering the survey for. Instead it was the physical therapy dept that my gf goes to. You guys deserve all the stars I can give. I recommend her to your hospital. And she has had excellent care while she has been there. Big shout out to Tim in the PT department. Thank you sir for helping her out. I think we will change my mother's to ur Hospital & clinic for further help w her medical care

Verified Google review

Reviews from Google Places for BURGESS HOME HEALTH. These are real experiences shared by families and patients.