LAKES REGIONAL HEALTHCARE HOME CARE

spirit lake, IAMedicare Certified
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Medicare Certified agency provider

GOVERNMENT OPERATED ownership

Certified since 1979

Location & Directions

Address

2301 HWY 71

SPIRIT LAKE, IA

Service Area

This agency serves patients in SPIRIT LAKE and surrounding areas in IA.

Patient Satisfaction

5/5
Would Recommend:84%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.6% falls with injury

Low rate of falls with injury

Better than average

81% improved in mobility

Based on patient outcomes

Better than average

81% improved in mobility

Based on patient outcomes

Better than average

81% improved in bathing

Based on patient outcomes

Better than average

83% improved managing meds

Based on patient outcomes

Better than average

81% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
89%
Team Communicated Well
88%
Discussed Medicines & Safety
90%
Completed Surveys
64
42% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.4%
Flu Vaccination Rate63.1%
Improvement in Walking/Mobility81.3%
Improvement in Bathing81.3%
Improvement in Managing Medications82.6%
Improvement in Getting In/Out of Bed87.1%
Improvement in Breathing81.2%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.6%

Lower is better

Discharge Function Score81.5%
Health Info Transfer to Provider98.5%
Health Info Transfer to Patient94.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.3
56 reviews
Yaakov Raiine

Yaakov Raiine

I had to search for a primary care physician in Spirit Lake, and everyone I encountered was incredibly helpful and seemed to have a well-organized system for checking guests in and out. My primary care doctor is Dr. Craig Cunningham, and he was very pleasant. When I needed a refill on my medication, I received it the very same day without any delays, so I truly appreciate the excellent service I received. I would definitely give it an A1 rating.

Verified Google review
C C

C C

I worked with Amber today in payments and she was great! Amber was attentive and helped me with a few items showing me how to navigate on the website! She was very patient. Thank you to Amber as she is a fantastic customer service person and I appreciate her support! I am so impressed with Dr Nelson and Jeri, who is part of her team. Dr. Nelson is thorough asking detailed questions about my history and goals for for my health. She never rushes through an appointment and makes me feel heard. I appreciate that she focuses on preventative care. Jeri is so personable and caring and makes me feel at easy during the pre-appointment. Jeri really listens and makes sure that Dr Nelson is aware of any concerns before I see her. The whole team is responsive when checking in via the portal regarding questions or requests. Thank you so much to Dr. Nelson and her team! I highly recommend!

Verified Google review
Kenzie Piper

Kenzie Piper

The Infusion Lab was wonderful. I hate Iv’s and have so much fear and anxiety around getting them. They were so gentle, I actually fell asleep during my infusion. Highly recommend the kind and wonderful nurses that staff this center.

Verified Google review
Karen Morris

Karen Morris

Unfortunately our relative required emergency surgery this past Saturday night. The staff in the ED and in recovery were very professional, skilled, knowledgeable and friendly. Would recommend this hospital!

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Julie Davies

Julie Davies

Wow! What a wonderful care team who attended to my husband. All were friendly, helpful and attentive. Bill, the attending, was absolutely the best—kind and thorough. Thank you to this extraordinary team! You made a bad situation better !

Verified Google review

Reviews from Google Places for LAKES REGIONAL HEALTHCARE HOME CARE. These are real experiences shared by families and patients.

LAKES REGIONAL HEALTHCARE HOME CARE - Home Health Agency in Spirit Lake, Iowa