CENTERWELL HOME HEALTH

urbandale, IAMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1987

Location & Directions

Address

6200 AURORA AVENUE, SUITE 100E

URBANDALE, IA

Service Area

This agency serves patients in URBANDALE and surrounding areas in IA.

Patient Satisfaction

4/5
Would Recommend:75%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

99% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
75%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
90%
Team Communicated Well
89%
Discussed Medicines & Safety
81%
Completed Surveys
188
27% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate74.2%
Improvement in Walking/Mobility92.5%
Improvement in Bathing93.8%
Improvement in Managing Medications99.4%
Improvement in Getting In/Out of Bed93.0%
Improvement in Breathing95.2%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.0%

Lower is better

Discharge Function Score85.4%
Health Info Transfer to Provider98.3%
Health Info Transfer to Patient99.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
18 reviews
Ryan Gillespie

Ryan Gillespie

Reliable, trustworthy, positive and impactful with intention to help you achieve your goals. 100 percent recommend as a caregiver and a son to an elderly father.

Verified Google review
Myra Hewitt

Myra Hewitt

They came to me, an awesome group of therapists. I no longer have adema in my legs. Great group

Verified Google review
Rex Christensen

Rex Christensen

The Branch Director at this location would be well-served to have some additional training in interpersonal skills, professional conduct, problem resolution, deductive reasoning, attention to detail, and most of all, organization.

Verified Google review
Jan Svec

Jan Svec

Ryan at the office is always responsive and takes care of things. Nurses always call ahead to let us know when they are coming and are on time. They are pleasant and knowledgeable. I actually look forward to seeing them, especially Jerry and Lisa.

Verified Google review
Paulette dyson

Paulette dyson

Started with Ryan and initial visit - GREAT Had Gary for Assessment - GREAT Lisa - Nurse - GREAT Melanie - PT - GREAT Haleigh - OT - GREAT Abby - PT - GREAT Katie - PR - GREAT Hopefully I have not missed anybody Everyone was and is GREAT and their attitudes, willingness to work with Steve, was very much appreciated. I hate to see the PT end as Steve is doing so well. Your service is very well run and very much worth it all. Paulette and Steve Dyson

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.