WESLEY LIFE HOME HEALTH

urbandale, IAMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 2004

Key Information

Years in Operation

22

Location & Directions

Address

4328 114TH STREET

URBANDALE, IA

Service Area

This agency serves patients in URBANDALE and surrounding areas in IA.

Patient Satisfaction

3/5
Would Recommend:74%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.4% falls with injury

Low rate of falls with injury

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

86% improved in bathing

Based on patient outcomes

Better than average

82% improved managing meds

Based on patient outcomes

Better than average

83% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
74%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
87%
Team Communicated Well
83%
Discussed Medicines & Safety
77%
Completed Surveys
316
37% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.0%
Flu Vaccination Rate73.5%
Improvement in Walking/Mobility83.2%
Improvement in Bathing86.2%
Improvement in Managing Medications81.6%
Improvement in Getting In/Out of Bed86.3%
Improvement in Breathing82.9%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury1.4%

Lower is better

Discharge Function Score76.7%
Health Info Transfer to Provider79.1%
Health Info Transfer to Patient92.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.1
9 reviews
Eric Johnson

Eric Johnson

Wesley Life home health care employees are wonderful and they do the best they can with a very poor management people. Can not call it a team because that does not exist: The director/manager stepped down and now has left. Just know lower level managers are allowed to treat staff and clients poorly, please ask your doctor for a referral to a better agency. Part of good health care is also mental health. Managers look out for themself and does not follow patient bill of rights. Again At home nurses,bath aids, PT and OT try their hardest to provide good care. Unfortunately managers put patients and staff last, I was a patient never a staff person. Do not let your loved ones go through what my family had to go through. Please take your time and research the many different choices out there. Thank you for your time.

Verified Google review
Ronda Barker

Ronda Barker

They have several different ladies coming in to help my mom. And they are attentive knowledgeable and very nice.

Verified Google review
Lee Carlson

Lee Carlson

They are the best!

Verified Google review
Carlie Phillips

Carlie Phillips

Business to business, working with Wesley Life at Home is so easy. The staff make sure patients are seen in a timely fashion.

Verified Google review
Sadie Orr

Sadie Orr

What an AMAZING group of team members WesleyLife At Home has! Their group's compassion for helping individuals never ceases to amaze me. I have personally seen their team members come together at the toughest times to be sure each and every one of their patient's is taken care of. The staff are kind, caring and dedicated. I would highly recommend their services.

Verified Google review

Reviews from Google Places for WESLEY LIFE HOME HEALTH. These are real experiences shared by families and patients.