MERCYONE WATERLOO HOME HEALTH CARE

waterloo, IAMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1986

Key Information

Years in Operation

40

Location & Directions

Address

2055 KIMBALL AVE STE 330

WATERLOO, IA

Service Area

This agency serves patients in WATERLOO and surrounding areas in IA.

Patient Satisfaction

5/5
Would Recommend:86%
Rate 9-10:96%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.98% falls with injury

Low rate of falls with injury

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

86% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
86%
Rated 9 or 10 (Excellent)
96%
Team Gave Professional Care
94%
Team Communicated Well
96%
Discussed Medicines & Safety
96%
Completed Surveys
92
35% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate55.3%
Improvement in Walking/Mobility85.3%
Improvement in Bathing90.4%
Improvement in Managing Medications86.0%
Improvement in Getting In/Out of Bed86.8%
Improvement in Breathing94.1%
Pressure Ulcer Rate1.2%

Lower is better

Falls with Major Injury2.0%

Lower is better

Discharge Function Score78.1%
Health Info Transfer to Provider77.8%
Health Info Transfer to Patient95.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
2 reviews
mary horslund

mary horslund

Allways helpfuland knowledge

Verified Google review
Chris Messerer (Chris)

Chris Messerer (Chris)

Rude and incompetent staff. Unwilling to work with me and manipulated the notes that went to the insurance company so I'd get denied. They also refused to work through my Medicaid provider.

Verified Google review

Reviews from Google Places for MERCYONE WATERLOO HOME HEALTH CARE. These are real experiences shared by families and patients.