IOWA HOME CARE, L L C

west des moines, IAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2004

Key Information

Years in Operation

22

Location & Directions

Address

2500 UNIVERSITY AVENUE

WEST DES MOINES, IA

Service Area

This agency serves patients in WEST DES MOINES and surrounding areas in IA.

Patient Satisfaction

4/5
Would Recommend:78%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.45% falls with injury

Low rate of falls with injury

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

85% improved in bathing

Based on patient outcomes

Better than average

81% improved managing meds

Based on patient outcomes

Better than average

76% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
78%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
87%
Team Communicated Well
83%
Discussed Medicines & Safety
85%
Completed Surveys
146
22% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.8%
Flu Vaccination Rate78.6%
Improvement in Walking/Mobility84.3%
Improvement in Bathing84.9%
Improvement in Managing Medications81.3%
Improvement in Getting In/Out of Bed90.3%
Improvement in Breathing76.4%
Pressure Ulcer Rate1.2%

Lower is better

Falls with Major Injury1.4%

Lower is better

Discharge Function Score53.5%
Health Info Transfer to Provider98.0%
Health Info Transfer to Patient98.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.1
21 reviews
George Bergeson

George Bergeson

Absolutely fantastic experience! The staff went above and beyond to care for my grandfather, providing top-notch in-home healthcare with kindness and compassion. Their dedication and expertise made a huge difference in his life, and we're so grateful for their support. Highly recommend!

Verified Google review
Paige Clemons

Paige Clemons

If I could give zero stars I would. They have been nothing but difficult never have the staff to come and care for my brother and when they do they aren't with a damn tbh. Not only that but never show up when they are to come. I don't understand how they are hired to care for people and pay such crap to not have the money to staff people. It's frustrating enough that we as his family can't be there to help or care for our loved one but to have to constantly worry about if someone is gonna be there or if someone is gonna show up is sad ! And to have the workers who do come just stand around twiddling their thumbs still having us do it . It's all around sad and disgusting!

Verified Google review
Aurora Coon

Aurora Coon

I’ve been a client of Iowa Home Care for a short time but my bath aid Ms. Lisa is phenomenal, she goes above and beyond and truly cares about her clients! If she ever retires I honestly don’t know what I would do, and God forbid this company takes her for granted I would have to take my business elsewhere, unfortunately!!! Also they have the kindest intake personnel including Olivia, who made me feel supported especially being disabled, that means the world to me. I’ve never had a bath aid who cares so much about your mental health just as much as my physical health, which a lot of people wouldn’t care about your mental health but Ms. Lisa does. Also my cats love her and they are fantastic judges of character, and if they don’t like you when they first meet you, I promise there is something wrong with you and your character. I’m so thankful for Ms. Lisa and Olivia so please give them their flowers, they completely deserve them!!! So thank you to Iowa home Care, please keep up the good work!!!

Verified Google review
Autumn Davis

Autumn Davis

Iowa Homecare is the best of the best! They care about clients getting care no matter what. The office staff will go see clients if needed. The teamwork is great! Best company hands down!

Verified Google review
Sarah Rokey

Sarah Rokey

Great staff, always willing to go the extra mile for their clients. Office staff and field staff are very knowledgeable and always willing to help out. Great company and values. I would definitely recommend this home care to everyone!

Verified Google review

Reviews from Google Places for IOWA HOME CARE, L L C. These are real experiences shared by families and patients.