THE MEDICAL CENTER HOME CARE PROGRAM

bowling green, KYMedicare Certified
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Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1973

Key Information

Location & Directions

Address

1953 SCOTTSVILLE ROAD, SUITE 200

BOWLING GREEN, KY

Service Area

This agency serves patients in BOWLING GREEN and surrounding areas in KY.

Patient Satisfaction

5/5
Would Recommend:81%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.18% falls with injury

Low rate of falls with injury

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

85% improved in bathing

Based on patient outcomes

Better than average

84% improved managing meds

Based on patient outcomes

Better than average

84% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
81%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
94%
Team Communicated Well
91%
Discussed Medicines & Safety
89%
Completed Surveys
186
20% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.5%
Flu Vaccination Rate59.0%
Improvement in Walking/Mobility84.2%
Improvement in Bathing85.2%
Improvement in Managing Medications83.9%
Improvement in Getting In/Out of Bed88.8%
Improvement in Breathing84.0%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury1.2%

Lower is better

Discharge Function Score79.4%
Health Info Transfer to Provider93.5%
Health Info Transfer to Patient99.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.4
5 reviews
Robert Johnson

Robert Johnson

I've used three different home health services in Bowling Green Ky and the Medical center home health is the worst one of them. They do just enough to get by and push your care right back on your care giver. I hate to even give them 1 star.

Verified Google review
Jeremy Jurgens

Jeremy Jurgens

No written review provided

Verified Google review
Ruth Csontos

Ruth Csontos

My experience with ttese people was loseym

Verified Google review
Angela Brown

Angela Brown

Everyone who has worked with my mother has been super nice and very professional. Thank you all so much.

Verified Google review
Michael Larson

Michael Larson

The entire staff played a significant part in my recovery. This teamwork made me more confident in my care plan.

Verified Google review

Reviews from Google Places for THE MEDICAL CENTER HOME CARE PROGRAM. These are real experiences shared by families and patients.

THE MEDICAL CENTER HOME CARE PROGRAM - Home Health Agency in Bowling Green, Kentucky